Digital forms eliminate paper filings, the transposing of information, and the need for in-person submissions.
Digital forms and automated workflows, significantly reduce distracting phone calls, and increase productivity.
Publish commonly requested data sets on a public-facing GIS map. Send automatic status updates.
"GovPilot has allowed me to manage high volume with ease"
"Makes tracking and follow-up on requests very easy"
"Very user-friendly. Constituents have no trouble submitting"
Real-life examples of local governments that resolved big issues with a little help from GovPilot.
In today's world, constituents expect convenience and transparency. Likewise, employees prefer processes that are efficient and save them time to complete their work while contributing to other critical tasks and initiatives.
Traditionally, the processing of Freedom of Information Act - or Open Records Requests - have been cumbersome and time consuming for both the requestor and the government employees responsible for processing them.
Instead of requiring constituents to write and mail, or hand deliver a formal letter or paper application, go digital with GovPilot. Now requestors can simply apply via a GovPilot digital request form directly on a government website, anywhere, anytime, from any device, including smart phones and tablets.
Set up automated alerts to inform requestors of key steps in case progression, making them less likely to visit or call your office unannounced for inquiries.
Digital forms capture all necessary data for fast, efficient processing by government employees. Eliminate the need to transpose written applications into a spreadsheet, make photo copies, or other redundant, analog tasks. Dedicate significant time savings to other pressing concerns, projects and initiatives.
Electronically assign incoming Open Records Requests to the appropriate department, and manage timelines with automatic alerts for departmental staff through a custom dashboard configuration.
Fulfill requests directly in the system and provide the requester all pertinent documents with an automated email process.
Process Open Records Requests quickly and accurately. Never miss a deadline date again.
“GovPilot is a game changer! Our response time is faster and there are far fewer errors in our workflows.”
Chief Information Officer
“Utilizing GovPilot, we can easily see trends with violations, plot them by geographic area and see common violators.”
Zoning and Code Official
