In today's world, constituents expect convenience and transparency. Likewise, employees prefer processes that are efficient and save them time to complete their work while contributing to other critical tasks and initiatives.
Traditionally, the processing of Freedom of Information Act - or Open Records Requests - have been cumbersome and time consuming for both the requestor and the government employees responsible for processing them.
Instead of requiring constituents to write and mail, or hand deliver a formal letter or paper application, go digital with GovPilot. Now requestors can simply apply via a GovPilot digital request form directly on a government website, anywhere, anytime, from any device, including smart phones and tablets.