Modernizing Local Government
Proven Results
Trusted by municipal, county, and state governments, large and small.
Case Study: Big Bear Lake, CA
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There is a night and day difference with GovPilot. It has more than paid for itself through Report-a-Concern and the easy collection of fines and citations.”
Lawrence Vaupel
Director of Tourism Management24 Days Saved
Processing paper renewals previously took 15 minutes per paper application. Multiplied by 2,300 properties is 24 days worth of time saved with GovPilot!
Case Study: Columbine Valley, CO
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GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.
Stephanie Thelen
Building Department CoordinatorAutomatic Reporting
Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.
Case Study: Eastampton, NJ
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The level of service is by bar far the best customer support I've ever received.
Kim-Marie White
Township Manager & Municipal Clerk | Former President, NJ Municipal Clerks Association30 Minutes to 30 Seconds
Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.
Case Study: Hudson County, NJ
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With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.
Francesca Giarratana
Division Chief of PlanningTwo Weeks Saved
By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.
Case Study: Millsboro, DE
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With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.
Matthew T. Hall
Director of Finance & TechnologyEliminated Archives
Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
Case Study: Trenton, NJ
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The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
Yolanda Vazquez
Chief Housing Inspector100 Hours per Week
With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.
Case Study: Watauga, TX
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The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Andrea Gardner
City Manager97%Time Savings
Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.
GovTrends Blog: the Latest Government Trends & Tech
Get the latest government news, insights, and GovPilot announcements from the GovTrends blog.
By Ryan James On June 10, 2026
Texas Just Made Slow Permitting a Legal Risk. The Rest of the Country Is Next.
On September 1, 2023, Texas changed what happens when a building department falls behind. House Bill 14 gave applicants a way out. If a department ...
By Ryan James On June 5, 2026
Miss a Permit Deadline. Lose the Fee.
Florida made it law. Other states are paying attention.
By Dani Esterline On May 11, 2026
The Hidden Costs of "Good Enough" Permitting Software
The lower price tag is easy to approve. It sails through procurement, clears the budget review, and looks like a responsible call. A permitting ...
By Dani Esterline On May 5, 2026
Web Accessibility for Local Governments: What the Federal Requirement Means and How to Fund It
On April 20, 2026, the Department of Justice extended the compliance deadlines for its web accessibility rule, and many local government staff ...
By Lee Ann Dmochowski On December 30, 2025
GovPilot Academy Reaches 1,100 Users, Powering Customer Success in Local Government
It's been an exceptional year for the new GovPilot Academy. Nearly 1,100 users now use the Academy for training and support. User growth has surged ...
By Lee Ann Dmochowski On December 23, 2025
Public Asset Management: How GIS Helps Local Governments Do More With Less
Your public works director knows exactly which water main broke last week. What he can't tell you is which other mains in that neighborhood are the ...
By Lee Ann Dmochowski On December 11, 2025
5 Workflow Bottlenecks Slowing Local Government Operations (and How to Fix Them)
As we head into 2026, cities and towns face familiar pressures: budget shortfalls, staffing challenges, new mandates, and rising service ...
By Lee Ann Dmochowski On December 8, 2025
Transforming Municipal Clerk Operations: How Digital Forms and Automated Workflows Improve Results
Municipal and county clerks oversee some of the most detailed and deadline-driven responsibilities in local government. They manage a broad range of ...
By Lee Ann Dmochowski On December 4, 2025
Work Order Management Software: Automate Public Works Requests and Save Time
What if citizens could check the status of municipal service requests as easily as they track a pizza delivery?
By Lee Ann Dmochowski On November 26, 2025
The Economic Benefits of Downtown Revitalization: A Guide for Local Governments
You've likely heard the pitch: invest in downtown, and economic vitality will follow. The data supports this when local governments combine strategic ...