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All Case Studies >>"There is a night and day difference with GovPilot. It has more than paid for itself through Report-a-Concern and the easy collection of fines and citations.”
Processing paper renewals previously took 15 minutes per paper application. Multiplied by 2,300 properties is 24 days worth of time saved with GovPilot!
GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.
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Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.
The level of service is by bar far the best customer support I've ever received.
Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.
With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.
With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.
Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.
The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.
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