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Local Government Information Technology Software

Local government IT leaders play a critical role in the efficiency and security of their organizations. Do more with GovPilot’s cloud-based software.

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Interested in streamlining operations?

Local Government IT Modules


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Do More With Less

GovPilot has been built from the ground up as a unified cloud-based platform for all of your government’s departments, data, and records. Streamline departmental communications and data sharing. Replace archaic single-use software and costly on premises servers which must be secured and maintained.

Make your IT department and staff more responsive to colleagues across other departments with GovPilot’s IT Ticketing solution, enabling you to seamlessly receive, track, and communicate the status of all IT requests.

GovPilot allows for unlimited users across all departments, making data and information sharing incredibly easy and cost effective.

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Preserve Your IT Budget

With GovPilot, your local government will be able to significantly reduce maintenance, upkeep, and IT staff overhead by implementing a modern cloud-based government management software platform running on the latest Microsoft cloud technology - Microsoft Azure. 

All of your government’s staff will be able to log in securely from anywhere, from any device, 24/7. No need to be in the office to connect to an on site server. That means you'll be able to provide a flexible, hybrid work environment, and ensure business continuity should the office become inaccessible. 

Committed to Security

At GovPilot, we take security seriously. We continuously evaluate our security posture, and we never stop looking for ways to improve protection of our platform, our data, and our customer’s data. To learn more, visit our Security Overview page.

GovPilot uses enterprise-grade security products & services, and we also engage with 3rd party security experts for security assessments and penetration tests. Application security includes:

✓ Encryption

Data is encrypted in transit and at rest

✓ RBAC

Robust access controls to all systems and data

✓ Secure Hosting 

GovPilot infrastructure is cloud-based, securely hosted in Microsoft Azure

✓ Resilience 

Frequent data backup & geographically remote disaster recovery infrastructure

Case Study: Atlantic City, NJ
“This initiative is a game-changer for city constituents on multiple levels. It makes city government more user-friendly, and more convenient."
Sheila Oliver1
Sheila Oliver
Lieutenant Governor of New Jersey
48 Hours to 7 Minutes

IT Tickets often took days or weeks to resolve with the legacy system. Now the same issues that once took days, take minutes to resolve.

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Case Study: Watauga, TX
"GovPilot eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes."
Andrea Gardner 2
Andrea Gardner
City Manager
97%Time Savings

Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.

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Case Study: Columbine Valley, CO
"GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience."
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Stephanie Thelen
Building Department Coordinator
Automatic Reporting

Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.

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Case Study: Eastampton, NJ
"The level of service is by bar far the best customer support I've ever received."
Kim Marie White
Kim-Marie White
Township Manager & Municipal Clerk | President, NJ Municipal Clerks Association
30 Minutes to 30 Seconds

Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.

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Case Study: Hudson County, NJ
"With GovPilot, we solved internal communications issues we previously had with our engineering staff."
Francesca Giarratana Square
Francesca Giarratana
Division Chief of Planning
Two Weeks Saved

By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.

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Case Study: Millsboro, DE
"With GovPilot, our biggest time savings is in report creation. We don't need to search archives for paper files anymore."
Matt Hall Milsboro-1
Matthew T. Hall
Director of Finance & Technology
Eliminated Archives

Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.

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Case Study: Trenton, NJ
"The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature."
Yolanda Vazquez
Yolanda Vazquez
Chief Housing Inspector
100 Hours per Week

With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.

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Trusted By Forward-Thinking Governments

"GovPilot enables us to solve problems that would otherwise take much longer to figure out.”
Patrick Quinlan
Chief Information Officer
Atlantic City, NJ
"Work that used to take days, now takes minutes."
Andrea Gardner
City Manager
Watauga, TX
“GovPilot is a game changer! Our response time is much faster."
Darren Bryden
Chief Information Officer
Elizabeth, NJ