GovPilot Security Overview
At GovPilot, we take security seriously. Read on to learn how we protect our platform and your data.
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Our Commitment to Security
At GovPilot, we take security seriously.
We continuously evaluate our security posture, and we never stop looking for ways to improve protection of our platform, our data, and our customer’s data.
GovPilot uses enterprise-grade security products & services, and we also engage with 3rd party security experts for security assessments and penetration tests.
Data is encrypted in transit and at rest
Robust access controls to all systems and data
✓ Secure Hosting
GovPilot infrastructure is cloud-based, securely hosted in Microsoft Azure
Frequent data backup & geographically remote disaster recovery infrastructure
Continuous Security Commitment
✓ Penetration Testing
We perform an independent third-party penetration test at least annually to validate the security of our services.
✓ Security Awareness Training
Our team members go through security awareness training on information security topics such as phishing awareness and password management.
✓ Third-Party Audits
GovPilot undergoes independent third-party assessments to test our security controls.
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“This initiative is a game-changer for city constituents on multiple levels. It makes city government more user-friendly, and more convenient."
IT Tickets often took days or weeks to resolve with the legacy system. Now the same issues that once took days, take minutes to resolve.
"GovPilot eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes."
Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.
"GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience."
Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.
"The level of service is by bar far the best customer support I've ever received."
Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.
"With GovPilot, we solved internal communications issues we previously had with our engineering staff."
By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.
"With GovPilot, our biggest time savings is in report creation. We don't need to search archives for paper files anymore."
Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
"The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature."
Atlantic City, New Jersey
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