"Excellent customer service—responsiveness, courteousness and patience. Thank you! So much easier to process applications and retrieve needed information."
-Meg Whipple, Code Enforcement AA , Manasquan, NJ
"A pleasure. Very user-friendly!!! Very government-friendly. Having the information all in one spot is the best. I feel this product answers all of the needs of my office and town residents. "
-Jenny Gleghorn, Administrator/Clerk, Tuckerton Borough, NJ-1.png)
"As a Public Works Superintendent, I work in the field a lot and GovPilot has truly simplified my job."
-Gregory Ley, DPW Superintendent, Haddonfield, NJ
“GIS-supported, web-based tools that initiate departmental workflows and government-constituent communication have been a huge improvement and time saver for County residents and our employees.”
-Richard Behm, Director of IT Dept., Camden County, NJ
“GovPilot displays all of the town's assets on a web-based map with a simple layout that is easy for the town's residents and staff members to use.”
-Paul Horta, Town Surveyor/Engineer, Westfield, NJ
"The software is user friendly. It is very easy to edit any of the property information. The different reports that you are able to run are very helpful."
-Vicki Gough, Deputy Township Clerk, Moorestown, NJ
"In conjunction with tablet use, it allows for more efficient use of inspectors. The system customizes the forms, letters and workflows to your needs.”
-Joe Costa, Director of Code Dept., Bound Brook, NJ
"It's great. If I need to modify a document for a special circumstance, I can export it to a Word document and make my changes on the fly."
-Mary Matlack, Community Clerk, Moorestown, NJ
"This software has saved countless hours and has made data collection so much more accurate.The GovPilot team is so attentive and in many cases they were able to make my requested changes within minutes!"
-Romi Pascual, Assistant Counsel, Paterson, NJ
“It keeps all of our programs together and in one location. I can sign on in the morning and stay on to the end of the day."
-Adam Hubeny, Borough Administrator, Atlantic Highlands, NJ
"Makes scheduling, enforcement, inspection, issuance and record keeping easier and ties all processes together for a complete and easily accessed record of properties."
-Kevin Holland, Housing Inspector, Township of Union, NJ
"Good communication tool that is easy for both employees and residents to use."
-Anne Marie Friscia, Borough Clerk, Union Beach, NJ
"Not as much time spent on the phone and emailing concerns to the appropriate department."
-Charlotte Piegaro, Mayor's Assistant, Parsippany-Troy Hills, NJ
"Very user-friendly. Like that the software can easily be customized to our needs."
-Todd Twichell, Administrative Assistant, Brooklawn, NJ
“We use this for different programs and it has improved our workflow. Any issues that arise are handled right away. The support staff is terrific to work with - always helpful.”
-Eileen Birch, R.M.C/C.M.C/Clerk, Township of Union, NJ
"GovPilot makes workflows more vibrant and efficient through data aggregation."
-Ryan M. Jones, Councilman, Borough of South River, NJ
“I like the automated responses and tracking abilities. They are especially helpful for complaints and OPRA requests. I also like how the GIS map shows various municipal data sets.”
-Jeanne Smith, Borough Clerk, Oceanport, NJ
"Very user-friendly. Constituents have no trouble submitting complaints and Freedom of Information Act requests."
-Sharon Abramski, Clerk/Treasurer, Manorhaven, NY
"The functions are very flexible to our needs. The support you receive is prompt and very friendly. If you need changes, the staff is always available to help."
-Maria Golda, R.M.C/Municipal Clerk, South Toms River, NJ
“GovPilot is wonderful and easy to work with. The team is friendly and helpful! I thank staff for their help!”
-Virginia Kehoe, Borough Manager, Clarks Summit, PA
"Helpful for record keeping and tracking."
-Brian Dyer, Code Enforcement Agent, Raleigh, NC
"Staff is always very helpful. Program is very easy to use. Residents like the convenience of online forms, Open Records Request especially."
-Dena Ploch, Deputy Clerk, Borough of North Haledon, NJ
"GovPilot's product is flexible and its staff has a good can-do attitude."
-Joseph Grace, Director of IT Dept., Hopkinsville, KYnjtrt.gif)
"GovPilot works with you to develop customized solutions that fill the need in your office operations."
-Dwayne M. Harris, Municipal Clerk, Trenton, NJ
"The Borough processes many permits and licenses on a daily basis. It's very efficient to have the system populate and print them."
-Kim Parent, Administrative Assisstant, Oceanport, NJ
"No matter what we are looking to do, GovPilot is able to accommodate us. Easy-to-use online forms give us the ability to track items like never before."
-Chris Willms,Code Enforcement Officer, Sea Girt, NJ
"GovPilot created a more streamlined workflow and organized my permits into one database."
-Nicholas Weiss, Building Inspector, Ocean Beach, NY
"Residents are able to see receipt, processing and fulfillment of their requests. It's a really nice tool."
-Sue Minock, Records Custodian, Beachwood, NJnjtrt-2.gif)
"We were evaluating offers to buy properties in the city. Using GovPilot, we were able to make far more informed decisions about these transactions."
-Marc Leckington, Chief of Housing, Trenton, NJ
"I like that all files are contained in one place."
-Stephanie Thelen, Building Admin., Columbine Valley, CO
"It is easy to see what each resident has: parking permit, leaf permit, etc... You can also find a phone number for the resident in this system very quickly. "
-Nancy Pasquale, Admin. Assistant, Borough of New Providence, NJ
"One pro is the ability to access the program from anywhere and view property parcels and other important information."
-Matthew Hall, Borough Manager, Washington, NJ
"The user-friendly database goes much farther than your typical database. The options and features it provides surpass anything we have had in the past. Record keeping, reporting, invoicing, stats...it can do it all! Awesome customer service as well."
-Stephen Pittman, Sr. Specialist, Camden County, NJ
"The staff is very professional and helpful with whatever inquiries I may have.I enjoy the ability to look around the city using the mapping and the ability to keep properties organized."
-Richard Marra, Contract Compliance, Paterson, NJ
"The software has made my units more efficient and finding/processing work much faster. We are also now able to offer the public 24 hour access to filing concerns."
-Ernest Smith, Health Supervisor, Camden County, NJ
"A good, user-friendly system that helps us to track and follow-up with requests. Best of all, GovPilot allows employees to view everything in one central location."
-Anthony Buontempo, Deputy Clerk, Green Brook, NJ
"When a change is required to suit an individual customer's needs, it is corrected for that one customer."
-Kathryn Hutchinson, Municipal Clerk, Lakewood Township, NJnjtrt-1.gif)
"The map helps me easily identify properties."
-Yolanda Vazquez, Chief of Inspections, Trenton, NJ
"Replacing legacy systems and processes was a breeze, thanks to GovPilot's dedicated Customer Service Team.Our response time is faster and there are far fewer errors in our workflows."
-Darren Bryden, CIO, The City of Elizabeth, NJ
Introducing the GovAlert mobile app. GovAlert empowers constituents to voice concerns to government officials in the time it takes to send a text message.
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