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Capterra Customer Reviews

Among Capterra's highest rating and most reviewed for Government Software

  • 4.7 / 5 Star rating from active government users
  • Best Ease of Use Government Software 
  • Best Functionality & Features Government Software 
  • Best Customer Support Government Software
  • Most Recommended Government Software
2023 GovTech 100 Badge (1)-1

Award Winning Software

Named a GovTech100 Company for Six Consecutive Years 2018 - 2023

The GovTech 100 is an annual list published by Government Technology Magazine of 100 companies focused on, making a difference in, and selling to state and local government agencies across the United States.

Trusted by Local Governments

Do More with Fewer Resources

Say Goodbye to Paper and Single-Purpose Software.
GovPilot integrates your departments and data on one platform.
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125+ Solutions for All Departments

Implement best-in-class digital processes and workflows that have been built with input from real-world users in local government.

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Mobile Apps

Empower citizens to quickly report concerns from their phone and enable mobile, table-based inspections.

GovAlert App  /  GovInspect App

See How GovPilot Works

125+ digital modules with gold standard workflows enable efficient digital
services and operations for local governments of all sizes.

 

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Automate Gear Automate

Save Time & Resources

End-to-end digital forms, automated workflows, and user-friendly GIS maps enable staff to eliminate paper and manual tasks, saving hours per week and making government more efficient, productive, and responsive.  

Learn How to Automate with GovPilot >>

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Unify Icon Unify

Eliminate Data Silos

GovPilot's PropertyProfile eliminates data and communications silos by displaying parcel level detail including cross departmental records. Data updates in real-time and is accessible from anywhere with a WIFI connection, 24/7.

Learn how to Unify Data with GovPilot >>

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Engage Icon Engage

Deliver Convenience

In today's world, constituents expect convenient digital services and the ability to engage with their government. Digital forms, automated workflows, and mobile apps - GovAlert and GovInspect - deliver ease of use, transparency, and responsiveness. 

Learn How to Engage with GovPilot >>

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Manage Icon Manage

Get Detailed Insights

GovPilot's modern government management software makes data visualization and reporting straightforward. Save hours of work. Pull data and generate reports with just a click. Make smarter, more informed decisions faster. 

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Proven Results

Trusted by municipal, county, and state governments, large and small.

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Case Study: Big Bear Lake, CA
"There is a night and day difference with GovPilot. It has more than paid for itself through Report-a-Concern and the easy collection of fines and citations.”
LarryVaupel
Lawrence Vaupel
Director of Tourism Management
24 Days Saved
Processing paper renewals previously took 15 minutes per paper application. Multiplied by 2,300 properties is 24 days worth of time saved with GovPilot!
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Case Study: Columbine Valley, CO
GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.
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Stephanie Thelen
Building Department Coordinator
Automatic Reporting

Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.

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Case Study: Eastampton, NJ
The level of service is by bar far the best customer support I've ever received.
Kim-Marie White
Kim-Marie White
Township Manager & Municipal Clerk | President, NJ Municipal Clerks Association
30 Minutes to 30 Seconds

Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.

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Case Study: Hudson County, NJ
With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.
Francesca Giarratana Square
Francesca Giarratana
Division Chief of Planning
Two Weeks Saved
By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.
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Case Study: Millsboro, DE
With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.
Matt Hall Milsboro
Matthew T. Hall
Director of Finance & Technology
Eliminated Archives

Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.

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Case Study: Trenton, NJ
The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
Yolanda Vazquez
Yolanda Vazquez
Chief Housing Inspector
100 Hours per Week

With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.

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Case Study: Watauga, TX
The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Andrea Gardner Square
Andrea Gardner
City Manager
97%Time Savings

Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.

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Pricing that Scales for your Government
Straightforward pricing based on population and number of modules selected makes GovPilot accessible for local governments of all sizes - from small towns to large cities and counties.
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ESSENTIALS
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5 templated modules. Unlimited users & support.
PROFESSIONAL
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10 templated modules. Unlimited users & support.
ENTERPRISE
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20 templated modules. Unlimited users & support.
UNLIMITED
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125+ templated modules. Unlimited users & support.

Blog and News

Get the latest GovPilot news, updates, and announcements from the GovPilot blog.

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