GovPilot Security Overview
At GovPilot, we take security seriously. Read on to learn how we protect our platform and your data.
Our Commitment to Security
At GovPilot, we take security seriously. That's why GovPilot is Soc II, Type 2 certified.
We continuously evaluate our security posture, and we never stop looking for ways to improve protection of our platform, our data, and our customer’s data.
GovPilot uses enterprise-grade security products and services. We engage with 3rd party security experts for security assessments and penetration tests, to ensure our protocols meet the highest standrads in the industry.
Application Security
✓ Data Encryption
Data is encrypted in transit
✓ RBAC
Robust access controls to all systems and data
✓ Secure Hosting
GovPilot infrastructure is cloud-based, securely hosted in Microsoft Azure
✓ Resilience
Frequent data backup & geographically remote disaster recovery infrastructure
Continuous Security Commitment
✓ Penetration Testing
We perform an independent third-party penetration test at least annually to validate the security of our services.
✓ Security Awareness Training
Our team members go through security awareness training on information security topics such as phishing awareness and password management.
✓ Third-Party Audits
GovPilot undergoes independent third-party assessments to test our security controls.
Report Vulnerabilities
Found a potential issue? Please help us by reporting it so we can fix it quickly.
Case Study: Atlantic City, NJ
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This initiative is a game-changer for city constituents on multiple levels. It makes city government more user-friendly, and more convenient."
Sheila Oliver
Lieutenant Governor of New Jersey48 Hours to 7 Minutes
IT Tickets often took days or weeks to resolve with the legacy system. Now the same issues that once took days, take minutes to resolve.
Case Study: Watauga, TX
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The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Andrea Gardner
City Manager97%Time Savings
Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.
Case Study: Columbine Valley, CO
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GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.
Stephanie Thelen
Building Department CoordinatorAutomatic Reporting
Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.
Case Study: Eastampton, NJ
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The level of service is by bar far the best customer support I've ever received.
Kim-Marie White
Township Manager & Municipal Clerk | Former President, NJ Municipal Clerks Association30 Minutes to 30 Seconds
Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.
Case Study: Hudson County, NJ
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With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.
Francesca Giarratana
Division Chief of PlanningTwo Weeks Saved
By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.
Case Study: Millsboro, DE
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With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.
Matthew T. Hall
Director of Finance & TechnologyEliminated Archives
Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
Case Study: Trenton, NJ
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The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
Yolanda Vazquez
Chief Housing Inspector100 Hours per Week
With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.
Atlantic City, New Jersey
Watauga,
Texas
Texas
Columbine Valley,
Colorado
Colorado
Eastampton,
New Jersey
New Jersey
Hudson County,
New Jersey
New Jersey
Millsboro,
Delaware
Delaware
Trenton,
New Jersey
New Jersey
Government Trends & Insights
Get the latest GovPilot news, updates, and announcements from our blog.
By govpilot On September 7, 2022
GovPilot Moves to Microsoft Cloud, Enhances Cybersecurity for Local Government Customers
Azure adoption brings significant benefits in security, performance, and scalability for GovPilot’s local government customers.
(2 min read)
By govpilot On October 10, 2022
Federal Cybersecurity Grants for Local Governments: Everything to Know
With the passage of the Bipartisan Infrastructure Law, the White House announced, “$1 Billion in Funding for First-Ever State and Local Cybersecurity ...
(6 min read)
By govpilot On June 22, 2021
How to Train Government Workers on Cyber Security Threats
Recent ransomware attacks on the Colonial Pipeline and the world’s largest meat supplier have proven how serious of a risk cyber attacks have become. ...
(6 min read)
By Harrison Kelly On July 6, 2023
7 Government Cybersecurity Best Practices 2023: Keep Data Secure & Prevent Ransomware Attacks
While many local governments are taking strides towards a digital transformation, those that aren’t adapting with the times are putting themselves at ...
(10 min read)
By John William Morales On June 20, 2023
Government IT Disaster Recovery Plan for Municipal & County Governments
As many local governments continue to rely on antiquated computer and IT systems, and become more reliant on information technology, they become more ...
(6 min read)
Trusted By Forward-Thinking Governments
"The level of service is by bar far the best customer support I've ever received."
Kim-Marie White
Township Manager & Municipal Clerk | Fmr. President of the NJ Municipal Clerks' Association
Eastampton, NJ
"A huge improvement and time saver for residents and clerks"
Dwayne M. Harris
Municipal Clerk
Trenton, NJ
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"Very user-friendly. No trouble submitting or processing forms."
Alex Kovacevic
Deputy Clerk
Manorhaven, NY