IT Ticketing

An internal form that allows employees to send a service request digitally, which then creates a ticket that gets forwarded to the appropriate team or staff for fulfillment.

Why choose GovPilot?

Improve the constituent experience. Collect applications and licensing fees online and enjoy transparent, automated processing.

Centralize departmental data
Access information 24/7 from anywhere in real time
Provide Constituent Convenience
Boost Revenue
Expedite Economic Development
Unlimited users
Live chat customer support

Award-Winning Software

Do more with fewer resources and provide the convenient online experience your constituents expect.

Spend 15 minutes with an Account Executive. We will listen to your government's challenges and goals so that we can prepare a demonstration of GovPilot tailored to the specific needs of your local government.

Trusted By Forward-Thinking Governments

"GovPilot enables us to solve problems that would otherwise take much longer to figure out.”

Chief Information Officer

Atlantic City, NJ

"Work that used to take days, now takes minutes."

City Manager

Watauga, TX

“GovPilot is a game changer! Our response time is much faster."

Chief Information Officer

Elizabeth, NJ

Local Government News and Trends

Get the latest GovPilot news, updates, and announcements from our blog.

By govpilot On September 7, 2022

GovPilot Moves to Microsoft Cloud, Enhances Cybersecurity for Local Government Customers

Azure adoption brings significant benefits in security, performance, and scalability for GovPilot’s local government customers.

By govpilot On October 10, 2022

Federal Cybersecurity Grants for Local Governments: Everything to Know

With the passage of the Bipartisan Infrastructure Law, the White House announced, “$1 Billion in Funding for First-Ever State and Local Cybersecurity ...

Tags: Government Efficiency , Blog , Digital Transformation , Cybersecurity

By govpilot On June 22, 2021

How to Train Government Workers on Cyber Security Threats

Recent ransomware attacks on the Colonial Pipeline and the world’s largest meat supplier have proven how serious of a risk cyber attacks have become. ...

Tags: Government Efficiency , Blog , Digital Transformation , Cybersecurity

By Harrison Kelly On July 6, 2023

7 Government Cybersecurity Best Practices 2023: Keep Data Secure & Prevent Ransomware Attacks

While many local governments are taking strides towards a digital transformation, those that aren’t adapting with the times are putting themselves at ...

Tags: Blog , Digital Transformation , Cybersecurity

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