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Among Capterra's highest rating and most reviewed for Government Software
  • 4.6 / 5 Star rating from active government users
  • Best Ease of Use Government Software
  • Best Functionality & Features Government Software
  • Best Customer Support Government Software
  • Most Recommended Government Software
Award Winning Software
Named a GovTech100 Company for 8 Consecutive Years 2018 - 2025
The GovTech 100 is an annual list published by Government Technology Magazine of 100 companies focused on, making a difference in, and selling to state and local government agencies across the United States.

Trusted by Local Governments Nationwide

Atlantic City

New Jersey

Newark

New Jersey

Jackson County

Mississippi

Trenton

New Jersey

Bergen County

New Jersey

Camden County

New Jersey

El Portal

Florida

Elizabeth

New Jersey

Hackensack

New Jersey

Blakely

Pennsylvania

Hudson County

New Jersey

Jersey City

New Jersey

Cuyahoga Heights

Ohio

Lycoming County

Pennsylvania

Ocoee

Florida

Rutland

Vermont

City of Lawrence

Indiana

Livingston

New Jersey

Cocke County

Tennessee

East Orange

New Jersey

Do More with Fewer Resources

Say goodbye to paper forms and single-purpose software. GovPilot integrates your data and departments on one secure, easy-to-use platform.

125+ Solutions for All Departments

Implement best-in-class digital workflows built with input from real-world users in local government.

Mobile Apps

Empower citizens to quickly report concerns. Enable inspectors to take notes, reference codes, and upload photos on-site.

GovAlert App  GovInspect App

See How GovPilot Works

Choose the modules you need. Then unify and visualize data across departments, reduce internal processing times, and let residents report, apply, pay, and track their service request status online.
settings

Automate

Save Time & Resources

End-to-end digital forms, automated workflows, and user-friendly GIS maps enable staff to eliminate paper and manual tasks, saving hours per week and making government more efficient, productive, and responsive.

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Unify

Eliminate Data Silos

GovPilot's PropertyProfile eliminates data and communications silos by displaying parcel level detail including cross departmental records. Data updates in real-time and is accessible from anywhere with a WIFI connection, 24/7.

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Engage

Deliver Convenience

In today's world, constituents expect convenient digital services and the ability to engage with their government. Digital forms, automated workflows, and mobile apps - GovAlert and GovInspect - deliver ease of use, transparency, and responsiveness. 

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Manage

Get Detailed Insights

GovPilot's modern government management software makes data visualization and reporting straightforward. Save hours of work. Pull data and generate reports with just a click. Make smarter, more informed decisions faster.

Proven Results

Trusted by municipal, county, and state governments, large and small.
Case Study: Big Bear Lake, CA

Case Study: Big Bear Lake, CA

There is a night and day difference with GovPilot. It has more than paid for itself through Report-a-Concern and the easy collection of fines and citations.”

Lawrence Vaupel

Lawrence Vaupel

Director of Tourism Management

24 Days Saved

Processing paper renewals previously took 15 minutes per paper application. Multiplied by 2,300 properties is 24 days worth of time saved with GovPilot!
Case Study: Columbine Valley, CO

Case Study: Columbine Valley, CO

GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.
Stephanie Thelen

Stephanie Thelen

Building Department Coordinator

Automatic Reporting

Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.
Case Study: Eastampton, NJ

Case Study: Eastampton, NJ

The level of service is by bar far the best customer support I've ever received.
Kim-Marie White

Kim-Marie White

Township Manager & Municipal Clerk | Former President, NJ Municipal Clerks Association

30 Minutes to 30 Seconds

Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.
Case Study: Hudson County, NJ

Case Study: Hudson County, NJ

With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.
Francesca Giarratana

Francesca Giarratana

Division Chief of Planning

Two Weeks Saved

By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.
Case Study: Millsboro, DE

Case Study: Millsboro, DE

With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.
Matthew T. Hall

Matthew T. Hall

Director of Finance & Technology

Eliminated Archives

Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
Case Study: Trenton, NJ

Case Study: Trenton, NJ

The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
Yolanda Vazquez

Yolanda Vazquez

Chief Housing Inspector

100 Hours per Week

With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.
Case Study: Watauga, TX

Case Study: Watauga, TX

The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Andrea Gardner

Andrea Gardner

City Manager

97%Time Savings

Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.

Pricing that Scales for your Government

Straightforward pricing based on population and number of modules selected makes GovPilot accessible for local governments of all sizes - from small towns to large cities and counties.
Get an Instant Price Quote >>

ESSENTIALS

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5 templated modules. Unlimited users & support.

PROFESSIONAL

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10 templated modules. Unlimited users & support.

ENTERPRISE

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20 templated modules. Unlimited users & support.

UNLIMITED

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125+ templated modules. Unlimited users & support.

Blog and News

Get the latest GovPilot news, updates, and announcements from the GovPilot blog.

post GovPilot Academy Reaches 1,100 Users, Powering Customer Success in Local Government
By Lee Ann Dmochowski On December 30, 2025

GovPilot Academy Reaches 1,100 Users, Powering Customer Success in Local Government

It's been an exceptional year for the new GovPilot Academy. Nearly 1,100 users now use the Academy for training and support. User growth has surged ...
post Public Asset Management: How GIS Helps Local Governments Do More With Less
By Lee Ann Dmochowski On December 23, 2025

Public Asset Management: How GIS Helps Local Governments Do More With Less

Your public works director knows exactly which water main broke last week. What he can't tell you is which other mains in that neighborhood are the ...
post 5 Workflow Bottlenecks Slowing Local Government Operations (and How to Fix Them)
By Lee Ann Dmochowski On December 11, 2025

5 Workflow Bottlenecks Slowing Local Government Operations (and How to Fix Them)

As we head into 2026, cities and towns face familiar pressures: budget shortfalls, staffing challenges, new mandates, and rising service ...
post Transforming Municipal Clerk Operations: How Digital Forms and Automated Workflows Improve Results
By Lee Ann Dmochowski On December 8, 2025

Transforming Municipal Clerk Operations: How Digital Forms and Automated Workflows Improve Results

Municipal and county clerks oversee some of the most detailed and deadline-driven responsibilities in local government. They manage a broad range of ...
post Work Order Management Software: Automate Public Works Requests and Save Time
By Lee Ann Dmochowski On December 4, 2025

Work Order Management Software: Automate Public Works Requests and Save Time

What if citizens could check the status of municipal service requests as easily as they track a pizza delivery?
post The Economic Benefits of Downtown Revitalization: A Guide for Local Governments
By Lee Ann Dmochowski On November 26, 2025

The Economic Benefits of Downtown Revitalization: A Guide for Local Governments

You've likely heard the pitch: invest in downtown, and economic vitality will follow. The data supports this when local governments combine strategic ...
post 5 Trends Shaping Land Use for 2026 and Beyond
By Lee Ann Dmochowski On November 12, 2025

5 Trends Shaping Land Use for 2026 and Beyond

Why can't we build enough affordable housing? Part of the answer lies in outdated zoning codes and permitting rules that no longer serve today’s ...
post How Vacant Property Registration Protects Neighborhoods
By Lee Ann Dmochowski On November 6, 2025

How Vacant Property Registration Protects Neighborhoods

The empty house on the corner with an overgrown yard. The boarded-up building with a broken fence. The vacant lot that's become an illegal dumping ...
post How to Lower Flood Insurance Costs with GIS Mapping: A Checklist for Local Governments
By Lee Ann Dmochowski On October 31, 2025

How to Lower Flood Insurance Costs with GIS Mapping: A Checklist for Local Governments

Flood insurance premiums are rising nationwide as FEMA's Risk Rating 2.0 seeks to tie costs to property-level risk. Communities that proactively ...
post How a Shore Town Cut Floodplain Reporting Time from 2 Days to 4 Minutes
By Lee Ann Dmochowski On October 29, 2025

How a Shore Town Cut Floodplain Reporting Time from 2 Days to 4 Minutes

If you've ever watched water creep toward your property during a storm, you know the sinking feeling it can bring. Flooding is America's most common ...