How GovPilot Works

125+ digital modules with gold standard workflows enable efficient digital
services and operations for local governments of all sizes.

ic_01_auto Automate

Replace time consuming manual tasks with proven-effective digital workflows for more than 125 local government services and operations. This is local government management software designed to meet the challenges and pace of the 21st century.

ic_01a_form Digital Forms

State-of-the-art digital forms enable governments to obtain all necessary information from constituents, process their requests, and store relevant information so that it is readily available and searchable across all departments in real time.

ic_01b_wflow Proven Workflows

Built with input and feedback from real-world government users, GovPilot’s end-to-end digital workflows are the gold standard of efficient local government process automation. Replace paper, PDFs, and manual data entry with digital automation.

ic_01c_comm Transparent Communications

Workflows automatically route a form or request to the appropriate department, or employee, ensuring that it is received and resolved in a timely manner. Each step is time stamped, keeping employees and constituents accountable and updated.

The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Anrea Gardner1

Andrea Gardner

City Manager | Watauga, TX

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ic_02_unify Unify

Make cross-departmental data accessible on one unified cloud-based platform. By eliminating communications silos and time consuming manual work, local government becomes more efficient, productive, and responsive.

ic_02a_map GIS Map

Search and visualize data across your entire organization. Display digital map layers including assets, zones, parcel details, and more. No license or prior GIS experience necessary. Set layers to display publicly or utilize them internally.

ic_02b_profile Property Profile

Anchor property-level details across all departments, enabling employees to easily access records such as ownership, tax, permits, violations, and photographs. With Property Profile data is accessible, current, and informative.

ic_02c_access Remote Access

Secure, cloud-based software allows 24/7 real-time access and instant updating of critical records from any device, anywhere. This is critical to business continuity when access to the office is not possible.

We implemented GovPilot at the end of March [2020] and were able to seamlessly carry on business throughout COVID. Constituents submitted forms online, and our staff worked remotely. GovPilot was really critical to business continuity.
Francesca Giarratana Square

Francesca Giarratana

Division Chief of Planning | Hudson County, NJ

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ic_03_engage Engage

Provide constituents with the online convenience they have come to expect and the ability to easily interact with their government. Digital forms and mobile applications enable civic engagement for the digital age.

ic_03a_form Online Forms & Payments

GovPilot’s digital forms empower constituents to quickly and conveniently request and pay for services directly from their computer or mobile phone, eliminating time consuming PDFs, paper forms, mailed in checks, walk-ins and phone calls.

ic_03b_report Mobile Report-a-Concern

With the GovAlert mobile app installed on their phone, constituents can quickly report non-emergency concerns like a pothole or overgrowth. Advanced GIS mapping enables employees from the relevant department to track and resolve concerns quickly.

ic_03c_gis Public Facing GIS

Keep the public informed with a public facing GIS map that enables constituents to view critical information such as flood zones, voting districts, economic zones, and individual parcel detail via the Property Profile, with just a click.

There is a night and day difference with GovPilot. It has more than paid for itself through Report-a-Concern and the easy collection of fines and citations.”

Lawrence Vaupel

Director of Tourism Management | Big Bear Lake, CA

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ic_04_manage Manage

GovPilot unifies all of your data on one platform, enabling seamless collaboration between employees and departments. Data and information is accessible, transparent, and secure, enabling officials to make informed, timely decisions.

ic_04a_support Unlimited Users & Support

Any and all staff members with a login can access the platform. There are no seat limits or hidden fees for additional users. The GovPilot support team is ready to provide technical assistance via live text chat or phone when help is needed.

ic_04b_report Instant Reporting

Do work that used to take days in minutes, and make data driven decisions. With accessible cross-departmental data, government employees can instantly search records and create professionally formatted reports in just a few clicks.

ic_04c_inspect Mobile Inspections

Say goodbye to bulky clipboards. Instantly access and update inspection records from the palm of your hand. The GovInspect app enables users to perform inspections from the field on a mobile tablet, which updates data in real time.

The GovInspect app is really saving us time. We've pushed everyone to go mobile. All inspectors are being assigned inspections and doing work through tablets remotely.
Yolanda Vazquez

Yolanda Vasquez

Chief Housing Inspector | Trenton, NJ

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Do more with fewer resources and provide the convenient online experience your constituents expect.

Spend 15 minutes with a Solutions Specialist. We will listen to your government's challenges and goals so that we can prepare a demonstration of GovPilot tailored to the specific needs of your local government.

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