How GovPilot Works

State-of-the-art digital forms enable local governments to obtain all necessary information from constituents, process their requests, and store relevant information so that it is readily available and searchable across all departments in real time.

Built with input and feedback from real-world government users, GovPilot’s end-to-end digital workflows are the gold standard of efficient local government process automation. Replace paper, PDFs, and manual data entry with digital automation.

Workflows automatically route a form or request to the appropriate department, or employee, ensuring that it is received and resolved in a timely manner. Each step is time stamped, keeping employees and constituents accountable and updated.

Visualize data across your entire organization. Search and display digital map layers such as property parcels, infrastructure assets, zones, and more. Set layers to display publicly or utilize them internally. Unlike other solutions providers, using GovPilot GIS features requires no additional license or prior GIS experience.

Anchor property-level details across all departments, enabling employees to easily access records such as ownership, tax, permits, violations, and photographs. With Property Profile data is accessible, current, and informative.

State-of-the-art digital forms enable local governments to obtain all necessary information from constituents, process their requests, and store relevant information so that it is readily available and searchable across all departments in real time.

GovPilot’s digital forms empower constituents to quickly and conveniently request and pay for services directly from their computer or mobile phone, eliminating time consuming PDFs, paper forms, mailed in checks, walk-ins and phone calls.

With the GovAlert mobile app installed on their phone, constituents can quickly report non-emergency concerns like a pothole or overgrowth. Advanced GIS mapping enables employees from the relevant department to track and resolve concerns quickly.

Keep the public informed with a public facing GIS map that enables constituents to view critical information such as flood zones, voting districts, economic zones, and individual parcel detail via the Property Profile, with just a click.

Any and all staff members with a login can access the platform. There are no seat limits or hidden fees for additional users. The GovPilot support team is ready to provide technical assistance via live text chat or phone when help is needed.

Do work that used to take days in minutes, and make data driven decisions. With accessible cross-departmental data, government employees can instantly search records and create professionally formatted reports in just a few clicks.

Say goodbye to bulky clipboards. Instantly access and update inspection records from the palm of your hand. The GovInspect app enables users to perform inspections from the field on a mobile tablet, which updates data in real time.