About GovPilot
Enabling Local Government to Operate at Full Potential
Government management software purpose-built to reduce costs and streamline operations. Founded in 2014, and used today by more than 600 cities and counties.
What is GovPilot?
GovPilot is government management software for local governments. Its cloud-based platform standardizes, digitizes and unifies the work a town does on one system: permits, code enforcement, clerk records, inspections, payments and GIS, all sharing one property record.
Who is GovPilot for?
GovPilot is for local governments of all sizes: townships, boroughs, cities, towns and counties. More than 600 cities and counties and 1,400 government departments use it, from the clerk at the counter to the inspector in the field, and residents apply and pay through it online.
See GovPilot for TownshipsWhen was GovPilot founded?
GovPilot was founded in 2014. It has been named a GovTech 100 company for eight consecutive years, and in 2022 it moved its platform to Azure, Microsoft's cloud platform.
See GovPilot Since 2014One platform, one shared property record
GovPilot was built with one purpose: to help local governments operate at their full potential.
When every department works from the same property record, Building approves a permit and Planning already knows. Code sees the property history, and the clerk answers status calls in seconds.
The catalog of solutions was developed with the input of subject matter experts and real-world users, so GovPilot serves as a repository of best practices for local government.
Departments can join one at a time or all at once. Each module a town adds joins the same shared property record.
Browse the CatalogWho uses GovPilot
Residents
Apply and pay online from any device, then see exactly where each application stands after it is submitted.
Clerks
Spend less time answering “where is my permit?” and more time actually processing it.
Inspectors
Results go straight from the site to the property record the whole town sees.
Administrators
Show your council results with dashboards built from real data.
GovPilot since 2014
Dated steps since 2014, in GovPilot’s own words from its release notes and announcements.
- GovPilot Is Founded
“Founded in 2014, GovPilot provides a cloud-based SaaS government management platform specifically designed for local governments.”
- Every Record Keeps Its History
“Record history”
- Fee Schedules That Calculate
“Fee Schedule: We can now configure multiple fee schedules to calculate dynamically over time without having to modify form logic”
- A Home for Integrations
“New 3rd Party Integrations tab”
- One Link to Every Form
“This page will serve as the landing page for our customers forms. We will publish all their forms here and they will only need to put one link up on their website.”
- The Platform Moves to Microsoft Azure
“GovPilot, a provider of modern cloud-based government management software has successfully migrated its platform to Azure, Microsoft’s cloud platform.”
- GovTech 100, Eight Years Running
“Originally announced in January, the 2025 GovTech 100 distinction marks GovPilot’s eighth consecutive year of being recognized for its commitment to digital transformation across the public sector.”
- A Statewide Portal for New Jersey
“New portal will simplify access to local government and strengthen civic engagement across New Jersey”
GovPilot Announces State-wide Local Permitting and Licensing Portal for New Jersey
GovPilot by the numbers
- 600+
- cities and counties
- 1,400+
- government departments
- 97%
- customer satisfaction
- 75%
- came from another solution
Towns on GovPilot include
- Atlantic City, NJ
- Bexar County, TX
- Camden County, NJ
- Columbine Valley, CO
- Curry County, OR
- Harvey, IL
- Hudson County, NJ
- Jackson County, MS
- Jersey City, NJ
- Ocoee, FL
- Trenton, NJ
Why towns trust GovPilot
- SOC 2 Type 2 certified, with data encrypted in transit and third-party audits.
- Named a GovTech 100 company for eight consecutive years.
- More than 125 operational and constituent service processes on one system.
- Customers include Elizabeth, New Jersey, where each code officer saves two hours a day. Read the Elizabeth story
The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
Security and data handling
What your IT lead and procurement officer ask first, answered here from the GovPilot Security Overview.
SOC 2 Type 2 Certified
GovPilot is SOC 2 Type 2 certified. Independent third parties test the platform with a penetration test at least once a year and assess its security controls.
Access by Role
Robust access controls cover all systems and data, and data is encrypted in transit.
Secure Cloud Hosting
GovPilot infrastructure is cloud based and securely hosted in Microsoft Azure, with frequent data backup and geographically remote disaster recovery.
A Trained Team
Team members go through security awareness training on information security topics such as phishing awareness and password management.
Report a Security Issue
Email security@govpilot.com. For an urgent tip or a significant issue, call (201) 492-5500.
Policies on govpilot.com
- Accessibility StandardsThe accessibility standards GovPilot works to. For the federal rule, see the ADA.gov web rule fact sheet.Read
- Terms and PrivacyThe terms of use and the privacy policy.Read
Your next stop
- You checked the facts
SOC 2 Type 2 certified, and a GovTech 100 company eight years running.
- Book a 15-minute consultation
Bring your security and procurement questions. We tailor the demo after.
Request a Demo - See a customer story
Elizabeth, New Jersey saves each code officer two hours a day.
Read the Elizabeth story - Come back to it later
Send yourself this page, so your next step is one tap away.
Connected to the systems you already run
GovPilot connects to these systems directly, through APIs.
Show
- Payments
Credit Card Processors
Collect credit card payments on your government website, through one of several supported processors.
- Maps
GIS Mapping
Map services connect to the GIS map your departments work from.
- Records
Code Books
Look up current code sections from inside a GovPilot form.
- Records
Document Storage
Connect the document storage system your town keeps its files in.
- Records
Tax Assessment
Connect the tax assessment data your town already keeps.
Something Else
Tell us what your town runs today, and we will show you how it connects.
Nothing in this category yet.
Get to know GovPilot
Blog and News
GovPilot insights for local governments, and coverage of our company and customers.
Read the Blog
Case Studies
Local governments of all sizes have deployed GovPilot to improve services and operations.
See Case Studies
Solutions
Templated digital modules, mobile apps, and a GIS map on a unified cloud-based platform.
Browse Solutions
Pricing
GovPilot is priced by municipality population and module count, not per seat.
See Pricing
Careers (opens another site)
See the open roles on the GovPilot careers board.
See Open Roles
Contact Us
Email info@govpilot.com or sales@govpilot.com, or call +1 (888) 711-3399.
Contact Us
Go live in weeks, not years
We configure GovPilot to match how your departments already work.
- Configure
Your workflows and forms, set up in GovPilot.
- Train
Each department trained on its own work.
- Go Live
Departments switch on, one at a time or together.