Complaint Management Software Guide: How to Improve Citizen Engagement in 2021

Having just passed the one-year anniversary of the COVID-19 shutdown, it is clear that local government (like most things)...


(4 min read )

Tags: Constituent Engagement, GIS Map, GovAlert Mobile App, Blog, Civic Engagement

Electronic Tabletop Training: A Revolution in Emergency Preparedness

A flood, an active shooter, a tornado, civil unrest or a train derailment are all disasters no matter their origin; man...


(5 min read )

Tags: Cybersecurity, Digital Transformation, Blog, Contributor, Emergency Management

Government Digital Transformation: The Future of Local Government

If there is one silver lining to COVID-19, it’s that it woke society up to how many things were ripe for innovation. Local...


(4 min read )

Tags: Constituent Engagement, GovAlert Mobile App, Government Efficiency, Digital Transformation, Blog, American Rescue Plan

What is the American Rescue Plan? What It Means for Local Government

As the United States distributes vaccinations nationwide and sees an ongoing decline in national unemployment rates, the...


(8 min read )

Tags: Government Efficiency, Digital Transformation, Blog, CARES Act, American Rescue Plan

What is Civic Engagement: 4 Examples of Civic Engagement in Local Government

Spring is coming. It has been a long winter and an even longer year, but with vaccine distribution accelerating and warm...


(7 min read )

Tags: Constituent Engagement, Open Data, GovAlert Mobile App, Blog, Civic Engagement

Emergency Preparedness is a Call to Action for Every Town and City

When an emergency erupts in a community it can change the lives of both the people who live there and the people who govern...


(4 min read )

Tags: Government Efficiency, Blog, Contributor, Emergency Management