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Local Government Administration Software

City managers and administrators have important decisions to make, constituents to keep happy, and elected officials to report to. With GovPilot you can be responsive to your constituents while easily accessing the data you need to get the job done.

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Administration Department Modules


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Easy-to-Read Dashboard

With GovPilot's cloud-based government management software, local governments of all sizes from small towns to large counties can unify data and increase efficiency across departments. 

Jackson, NJ Rapid Deployment: Case Study

GovPilot's administrative software provides customers with unlimited users - enabling your government to break down communications and data silos, and eliminate paper processes and arcane single-use software. In doing so, staff will save hours of time which they can allocate to higher-level tasks. 

With color-coded tiles, GovPilot's dashboard is designed to be intuitive, visual, and customizable for each user, displaying data and records that are relevant to that user's job function. Say goodbye to emailing records to colleagues in other departments, or storing files in the basement.

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Digital Form Submission

What happens when constituents do the work for you? GovPilot's forms are fully digital, end-to-end. From entry and submission by a constituent to receipt and processing by government employees, digital records are stored on GovPilot's cloud-based platform and anchored to corresponding parcels via the Property Profile.

Eliminate the need to re-enter data from paper or fillable PDF form submissions. With GovPilot constituents take care of the data entry, saving government employees hours per week by decreasing the need for constituent phone calls and walk-ins - vastly improving the constituent experience. 

Collect credit card payments to generate revenue while keeping applicants updated of their form submission status through automated alerts.

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Powerful, Intuitive GIS

GIS mapping is a powerful civic engagement tool that provides transparency and access to critical information for both government employees and constituents. 

With GovPilot's public-facing GIS you can make any data set publicly available - from economic zoning to voting districts, flood zones to emergency services like police stations and hospitals. This keeps citizens informed and eliminates their need to call or visit your office.

Display aggregated data sets across your entire map with pushpins or get parcel-level data on individual properties through the PropertyProfile to display information such as ownership and tax assessment records, as well as all citizen requests and records associated with the property such as construction permits, pet licenses, or code enforcement violations.

Case Study: Atlantic City, NJ
“This initiative is a game-changer for city constituents on multiple levels. It makes city government more user-friendly, and more convenient."
Sheila Oliver1
Sheila Oliver
Lieutenant Governor of New Jersey
Doubled Productivity

In the first week of GovPilot, the Vital Records team processed 65 requests. Double the weekly number prior to GovPilot.

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Case Study: Watauga, TX
GovPilot eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Andrea Gardner 2
Andrea Gardner
City Manager
97%Time Savings

Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.

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Case Study: Columbine Valley, CO
"GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience."
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Stephanie Thelen
Building Department Coordinator
Automatic Reporting

Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.

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Case Study: Eastampton, NJ
"The level of service is by bar far the best customer support I've ever received."
Kim Marie White
Kim-Marie White
Township Manager & Municipal Clerk | President, NJ Municipal Clerks Association
30 Minutes to 30 Seconds

Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.

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Case Study: Hudson County, NJ
With GovPilot, we solved internal communications issues we previously had with our engineering staff.
Francesca Giarratana Square
Francesca Giarratana
Division Chief of Planning
Two Weeks Saved

By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.

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Case Study: Millsboro, DE
With GovPilot, our biggest time savings is in report creation. We don't need to search archives for paper files anymore.
Matt Hall Milsboro-1
Matthew T. Hall
Director of Finance & Technology
Eliminated Archives

Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.

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Case Study: Trenton, NJ
The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature.
Yolanda Vazquez
Yolanda Vazquez
Chief Housing Inspector
100 Hours per Week

With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.

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Trusted By Forward-Thinking Governments

"GovPilot enables us to solve problems that would otherwise take much longer to figure out.”
Patrick Quinlan
Chief Information Officer
Atlantic City, NJ
"Work that used to take days, now takes minutes."
Andrea Gardner
City Manager
Watauga, TX
"The City Council and I have made this a top priority.”
John Labrosse
Mayor
Hackensack, NJ