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GovAlert Mobile App Brings Civic Engagement into the Smartphone Era

By Alannah Dragonetti
 

Available for free download for Android and iOS, new mobile app, GovAlert, empowers users to voice concerns to local government officials in the time it takes to send a text message.

 

GovAlert users choose a concern type from a comprehensive list of categories. They then snap a picture of a pothole, litter, or other non-emergency with their smartphone and type a description of the situation. Once they tap “Submit”, the concern is sent to their local government, as determined by device location settings. The appropriate government official receives the alert in real time.

 
New GovAlert mobile app empowers users to report a concern to local government in the time it takes to send a text message.

 

The app benefits both users and the local government employees it connects them with. GovAlert sits on the home screen of a user’s device, next to their most frequently used apps. Convenient reporting encourages them to interact with local government officials more regularly and see their issues resolved and suggested changes implemented.


Local government enjoys less hostile, more direct interactions with constituents. GovAlert’s geographic information system (GIS) mapping integration and prompt for images and descriptive text make for detailed, firsthand accounts, from which government can draw valuable insights.

The GovAlert mobile app is produced by GovPilot, a Hoboken, New Jersey government management software company. GovAlert aligns with the company’s mission to help local governments across the United States streamline operations to better serve constituents.

 

The app’s architect, GovPilot Senior Developer, Alex Turchanikov, explains, “[GovAlert] allows constituents to easily notify any municipality of problems that require attention and corroborate issues submitted by others so that the municipality can prioritize the ones affecting the most people.”


When the mosquito-borne Zika virus was first discovered in the United States in summer 2016, Camden County, NJ credited the GovPilot government management platform with helping control its mosquito problem. The Center for Disease Control (CDC) recently predicted that the virus will continue its spread throughout the United States.

 

GovPilot CEO and founder, Michael Bonner, believes that GovAlert “will go a long way in helping to prevent the spread of Zika” by helping local government leaders effectively crowdsource and route the flow of citizen concerns, bridging the communication gap between the Mosquito Control Department and the constituency.


He adds that, “It is up to government to spread the word about GovAlert.”

The app offers full compatibility with GovPilot’s existing platform.

Tags: News, GovAlert Mobile App, Customer Success