Posts by Mary Malcolm
Latest posts

The Role of Citizens in Local Government Decision-Making
Learn how citizen participation shapes local government decisions and why engagement is key to effective, responsive governance.

How Austin, Texas Is Revolutionizing Citizen Engagement
Learn How Austin, Texas Is Revolutionizing Citizen Engagement with GovPilot.

Effective Communication in the Workplace: Tips To Improve Office Collaboration
Effective Communication in the Workplace: Tips To Improve Office Collaboration

Seattle City Light: Why Seattle Is Ranking #1 In Renewable Energy
Learn why Seattle City Light is helping Seattle Rank #1 In Renewable Energy

After School Programs That Make Can Difference In Your Community
After-school programs give youth a safe space to learn and grow. See how communities can create programs that make an impact.

What Is "The Internet Of Things" And What Can It Do?
Learn what the Internet of Things (IoT) is and how it helps local governments improve efficiency, services, and decision-making.
What is changing in permit and web law?
Recent posts cover state and federal rules that set deadlines for local governments. Read each rule at its source.
- Florida HB 267 and SB 180
- Hard permit deadlines with real financial penalties. Read House Bill 267 on the Florida Senate site
- Federal web accessibility rule
- Web and app accessibility for state and local governments. The deadline moved, but the requirement has not changed. Read the ADA.gov fact sheet on the web rule
Browse every topic
Each topic opens its own list of posts, newest first.
- Government Efficiency
- Government Workflows
- Digital Transformation
- Constituent Experience
- Constituent Engagement
- GovTech
- Civic Engagement
- Cybersecurity
- Customer Success
- GIS Map
- GovAlert Mobile App
- Emergency Management
- Public Health
- GovInspect App
- Vacant Property Management
- Permitting Software
- Permitting System Evaluation
- Software Procurement
- Clerks Office
- Zoning
- Public Works
- Web Accessibility
- ADA Compliance
- Local Government Websites
- GovSites
- Press Release
- News
- Blog Post
Want a longer read? Our eBooks for clerks and department heads go deeper.
Guides and eBooksSubscribe to our blog
New guides, state permitting updates and GovPilot news for clerks, managers and department heads.
How to find a guide for your department
Filter the posts on this page by topic, or open a topic list such as Permitting Software or Clerks Office. For longer reads, the Guides and eBooks library sorts free eBooks, guides and customer stories by department.
What is GovPilot?
GovPilot is government management software for local governments. Its cloud-based platform standardizes, digitizes and unifies the work a town does on one system: permits, code enforcement, clerk records, inspections, payments and GIS, all sharing one property record. It was founded in 2014, and more than 600 cities and counties use it today.

Go live in weeks, not years
We configure GovPilot to match how your departments already work.
- Configure
Your workflows and forms, set up in GovPilot.
- Train
Each department trained on its own work.
- Go Live
Departments switch on, one at a time or together.