Constituent Experience
Latest posts
Closing the Gap on Code Enforcement: How Technology Can Help
Learn how to combine simplified citizen reporting, automated workflows, GIS, and mobile apps to make code enforcement faster, easier, and more equitable.
Longer Lines, Slower Services: The Hidden Costs of Paper Government Forms
Learn how local government clerks can save time and provide better service for residents with automation.
Preparing for Winter: How Asset and Fleet Management Can Keep Local Governments Running Smoothly
Learn how geographic information systems can help local governments more efficiently prepare for winter weather.
Cocke County, TN Launches Online Building and Zoning Permits with GovPilot
Learn how Cocke County, TN is using GovPilot to improve its zoning and floodplain development permit processes.
How Local Governments Can Modernize and Scale Building and Construction Operations for Faster, Smarter Growth
Learn how cloud-based software can help local governments scale building and construction operations in the most-effective way.
Rochester IL Enhances Public Works Efficiency with GovPilot
Discover how Rochester, Illinois uses GovPilot to modernize Public Works with digital work order management and improved resident service delivery.
What is changing in permit and web law?
Recent posts cover state and federal rules that set deadlines for local governments. Read each rule at its source.
- Florida HB 267 and SB 180
- Hard permit deadlines with real financial penalties. Read House Bill 267 on the Florida Senate site
- Federal web accessibility rule
- Web and app accessibility for state and local governments. The deadline moved, but the requirement has not changed. Read the ADA.gov fact sheet on the web rule
Browse every topic
Each topic opens its own list of posts, newest first.
- Government Efficiency
- Government Workflows
- Digital Transformation
- Constituent Experience
- Constituent Engagement
- GovTech
- Civic Engagement
- Cybersecurity
- Customer Success
- GIS Map
- GovAlert Mobile App
- Emergency Management
- Public Health
- GovInspect App
- Vacant Property Management
- Permitting Software
- Permitting System Evaluation
- Software Procurement
- Clerks Office
- Zoning
- Public Works
- Web Accessibility
- ADA Compliance
- Local Government Websites
- GovSites
- Press Release
- News
- Blog Post
Want a longer read? Free eBooks for clerks and department heads go deeper.
Guides and eBooksSubscribe to our blog
New guides, state permitting updates and GovPilot news for clerks, managers and department heads.
How to find a guide for your department
Filter the posts on this page by topic, or open a topic list such as Permitting Software or Clerks Office. For longer reads, the Guides and eBooks library sorts free eBooks, guides and customer stories by department.
What is GovPilot?
GovPilot is government management software for local governments. Its cloud-based platform standardizes, digitizes and unifies the work a town does on one system: permits, code enforcement, clerk records, inspections, payments and GIS, all sharing one property record. It was founded in 2014, and more than 600 cities and counties use it today.
Go live in weeks, not years
We configure GovPilot to match how your departments already work.
- Configure
Your workflows and forms, set up in GovPilot.
- Train
Each department trained on its own work.
- Go Live
Departments switch on, one at a time or together.