3 min read

3 New Year's Resolutions Every Local Government Should Make

By Alannah Dragonetti

Last week, we looked back at GovPilot’s top 5 proudest 2016 achievements. While we are all about celebrating success, we understand that we must set and exceed new goals to keep moving forward.

There is no time to set goals like the present. 2017 is upon us and our team is establishing objectives and devising plans to achieve them—not only for ourselves—but for the local governments we work with each day. Presenting 3 New Year’s resolution recommendations for municipal and county governments—all attainable and maintainable thanks to GovPilot!

3 New Year's Resolutions Every Local Government Should Make

  1. Go Green


Local government is going green for 2017! Local government is going green for 2017!

Tech titan, Microsoft, has cast its predictions for 2017’s environmentally friendly trends. One such prediction is that policy makers will adopt cloud-based technology. As Chief Environmental Strategist, Rob Bernard, explains, “cities and local governments [will move] ahead with technology implementation to drive efficiencies and accountability.”

Microsoft has a long history of envisioning and steering the world toward a brighter future. We sincerely hope that the company’s streak continues and offer a wide range of products that support Microsoft’s vision of a future in which cloud-based, eco-friendly local government practices prevail.

Cloud-based technology, like GovPilot, eliminates the need for environmentally harmful, paper-based processes.Digital forms replace paper applications and MailMerge integration helps local government leave snail mail in the past. GovPilot not only protects nature, it promotes it. Our geographic information system (GIS) map can be used to publicize local outdoor attractions, such as parks and arboretums.

GovPilot’s commitment to supporting eco-friendly practices extends to the animal world. Cities that provide dog and cat owners with a convenient, efficient pet licensing  option increase the instance of pet registration as well as the odds that if a pet goes missing, it is found and returned to its rightful home.


  1. Effectively Engage Constituents

Find-out what your constituents have in mind. Find-out what your constituents have in mind.


If you have a Facebook account, you know that it is engagement season. Puns aside, frequent, more meaningful engagement with constituents should be on every local government’s to-do list in 2017. Fortunately, GovPilot offers a wealth of tools to keep the conversation between government and constituent going strong.

The same digital forms and related workflows that expedite the pet license registration application and issuance process can be customized to facilitate a variety of government operations, including constituent engagement. Many New Jersey clients have leveraged the GovPilot platform to upgrade their state-mandated Open Public Records Act (OPRA) compliance process. Instead of requiring constituents to write and send a formal letter, GovPilot clients share a digital OPRA request form on their official website. The form can be completed via desktop, laptop or mobile device for optimal convenience. Upon submission, the requestor and designated municipal employee both receive a notification. This is the first of many transparent steps in the OPRA process, as managed by GovPilot’s automated workflow.

As anyone in government knows, constituents are not content to simply request information—they provide it too. GovPilot’s free mobile app,  GovAlert, empowers citizens to voice concerns to government officials in the time it takes to send a text message. GovPilot’s “Report a Concern” workflow ensures that complaints filed via GovAlert and digital forms are resolved effectively and efficiently.


  1. Be More Productive

Accomplish more in less time! Accomplish more in less time!

Upgrading operations to promote environmental health and constituent engagement sounds like a huge undertaking, but the GovPilot platform allows you to easily take on these and other worthwhile projects!

The presence of intuitive, digital forms on your county or municipal website reduces the likelihood of residents making time-consuming phone calls and visits to city hall. Workflows automate scheduling and task assignment to help your team power through communication bottlenecks.

Seamlessly implement and navigate user-friendly, GovPilot, and enjoy an uptick in each department’s productivity. For example, clerks can process the marriage license applications that follow those aforementioned Facebook engagement posts in just a few keystrokes. Cloud-based data storage means information recorded in the field does not have to be re-entered into the database upon a Code Enforcement agent’s return to the office. The possibilities are endless!

GovPilot looks forward to seeing local governments across the United States embrace green practices, more consistently and effectively interact with constituents and accomplish more in less time in 2017. GovPilot resolves to support them. Here’s to a healthy, engaged and productive new year!


Tags: Government Efficiency