Local Government Public Records Management Software

Registrar Department Modules

24/7 Access to Comprehensive Digital Forms

GovPilot offers end-to-end digital forms for all of your Clerks’ departmental workflows. Available 24/7 on your government’s website for residents to complete, form fields accurately capture all relevant details, required information, and payment information directly from your constituents prior to submission. No manual data entry necessary on the back end and no more follow-up from staff required.

GovPilot’s templated modules follow proven government management processes and enable municipal and county Clerk Departments to seamlessly manage everything from Open Records Requests (OPRA/FOIA) to Business Registrations, Pet Licenses to Volunteer Registration, Filming Licenses to No-Knock Permits, and more.

GovPilot's cloud-based platform is accessible by government officials and employees at any time from anywhere, whether in the office or remote. Complete tasks, process requests, and respond to constituents no matter the circumstance, location or time.

Sample GovPilot Construction Permit Application card at the Project Information step, with work site, work type and status

Efficient, Transparent Processing

Eliminate the need to re-enter data or transpose handwritten information into a single-use software system or spreadsheet. With GovPilot, the resident applicant does all the work for you when they fill their form out digitally from the comfort and convenience of their home.

Upon submission, form data speeds through the appropriate sequence and order of operations along an automated workflow that triggers updates to applicants and relevant staff at key steps in the process, keeping everyone informed.

Employees can look up records in just a click and immediately understand its status: when it was submitted, what phase it is in, which colleague is assigned to it, and when it was completed. Even team members from other departments can look up records, eliminating the need to respond to distracting requests via phone, email or in person.

Construction permit workflow: submit, review, approve, pay, issue permit, then inspect, issue certificate and close record

Significant Time Savings

Eliminate the need to store and search paper files. Generate formatted reports and mail merge lists with just a click! Digital records are easily processed, tracked, filtered, and searched, saving hours previously spent on time consuming, manual tasks. Records from all departments are digitally anchored at the parcel-level, giving any employee an instant view of all historical and current records, applications, and certificates associated with individual properties.

With GovPilot, you can dedicate significant time savings each day to other important tasks and initiatives while providing your constituents with the digital convenience and transparency they expect.

Sample GovPilot Open Public Records request card with reference number, requester name and In review status

Case Studies

60% Time Savings
Case Study: Atlantic City, NJ
The processing of requests which could take 1-3 weeks prior to GovPilot now takes as little as 5 days.
❝ GovPilot has been wonderful. We're processing vital records requests very quickly, and the time savings has been terrific.

Cassandra Boynton-Bell Registrar
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Eliminated Archives
Case Study: Millsboro, DE
Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
❝ With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.

Matthew T. Hall Director of Finance & Technology
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100 Hours per Week
Case Study: Trenton, NJ
With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.
❝ The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.

Yolanda Vazquez Chief Housing Inspector
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4x Faster
Case Study: Verona, NJ
Verona gets more than 700 OPRA requests a year. Residents now file them online, and staff fill them four times faster and get back 24 hours each month.
❝ I love the pending request reminder and the ability to see the status of all the requests on one screen.

Jennifer Kiernan Municipal Clerk
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