Obtain the Whole Story in Half the Time

Report a Concern mobile app and digital form allow constituents to quickly craft and submit detailed concern reports.


Beat the Clock

Unmatched insight and automated workflows empower you to resolve issues in record time.


Identify and Analyze Trends

GIS mapping technology shows you what's going on and what you can do about it.

Trusted By Forward-Thinking Governments

"Very user-friendly. Constituents have no trouble submitting complaints"
Sharon Abramski, Clerk/Treasurer Manorhaven, NY
"Makes tracking and follow-up on requests very easy. "
Tara Ventola, Deputy Clerk
Glen Ridge, NJ
"GovPilot has allowed me to manage high volume with ease"
Vanessa Nienhouse, Deputy Clerk Haledon, NJ

Real-life examples of local governments that resolved big issues with a little help from GovPilot.

View Customer Success

Convenient Crowdsourcing

Constituents snap a picture of a pothole, litter, or other non-emergency along with a description of the situation. Whether submitted via GovAlert mobile app or GovPilot digital form, the concern is routed to the appropriate government official, who receives the alert in real time.


Swift Issue Resolution

Custom workflows automate submission, task assignment and other critical processes for optimum efficiency. Complainants are automatically informed of case developments.


Clear Prioritization

Plot the locations of concerns on GovPilot’s user-friendly GIS map. Employ icons, colors and other visual codes to denote concerns’ urgency and status. Custom layers allow for more clear prioritization and deeper insights so that you can take informed steps to resolve the public’s issues.

Customer Success Stories

Elizabeth, NJ

“GovPilot is a game changer! Our response time is faster and there are far fewer errors in our workflows.”
Darren Bryden

Chief Information Officer



“Utilizing GovPilot, we can easily see trends with violations, plot them by geographic area and see common violators.”
Chris Willms

Zoning and Code Official


Future-Proof Your Constituent Engagement

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