Sign in

Kudos to GovPilot’s Customer Service Team

By Alannah Dragonetti

We, at GovPilot, urge our readers in local government to explore today’s wealth of technological tools because we know firsthand how transformative they can be.For example, we recently adopted customer service software, Zendesk.

 

As many of the client testimonials splashed across our homepage attest, GovPilot software is easy to use. Even with a learning curve as low as GovPilot’s, questions arise. We do our best to clarify during training sessions and Customer Support phone calls, but in our continuous quest for efficiency, we decided to give Zendesk a try. Our Support team likes the Zendesk ticketing system and so do our customers. Just look at these glowing reviews!:

 

GovPilot government software

 

Kudos to our five star Customer Service team and kudos to our curious and complimentary clients!

 

 

Related Articles

post GovPilot Academy Reaches 1,100 Users, Powering Customer Success in Local Government
By Lee Ann Dmochowski On December 30, 2025

GovPilot Academy Reaches 1,100 Users, Powering Customer Success in Local Government

It's been an exceptional year for the new GovPilot Academy. Nearly 1,100 users now use the Academy for training and support. User growth has surged ...
(2 min read )
post Public Asset Management: How GIS Helps Local Governments Do More With Less
By Lee Ann Dmochowski On December 23, 2025

Public Asset Management: How GIS Helps Local Governments Do More With Less

Your public works director knows exactly which water main broke last week. What he can't tell you is which other mains in that neighborhood are the ...
(3 min read )
post 5 Workflow Bottlenecks Slowing Local Government Operations (and How to Fix Them)
By Lee Ann Dmochowski On December 11, 2025

5 Workflow Bottlenecks Slowing Local Government Operations (and How to Fix Them)

As we head into 2026, cities and towns face familiar pressures: budget shortfalls, staffing challenges, new mandates, and rising service ...
(3 min read )