It's been an exceptional year for the new GovPilot Academy. Nearly 1,100 users now use the Academy for training and support. User growth has surged 10% in this quarter alone.
Beyond the statistics lies something far more meaningful, and that’s a deep commitment to ensuring every GovPilot customer has the knowledge and resources they need to succeed.
Empowering Users Through Education
From day one, GovPilot has understood that software is only as effective as the people using it. We created GovPilot Academy as a cornerstone of our customer experience. We've doubled down on creating comprehensive, accessible training resources that meet our users where they are, whether they're new to the platform or looking to master features of modules they’ve used for years.
The Academy is a dynamic learning environment designed to grow alongside our customers' needs and provide certifications that ensure users feel empowered to do their best work.
New Content Addresses Critical Functions
Our most recent addition to the Academy catalog addresses one of the most requested topics: how to easily use the powerful reporting features of GovPilot. This short course offers a new certification and walks users through the essential skills of extracting, analyzing, and presenting data from their GovPilot system.
In an era where data-driven decision-making is crucial for local government operations, this training empowers officials to transform information into actionable insights. With better insights, officials can optimize resource allocation, saving time and money. Timely and comprehensive reporting also demonstrates accountability, and, with GovPilot, reports take just minutes to write.
Building Community One Certified User at a Time
The reporting certification joins a growing library of training videos that cover everything from basic navigation to more advanced workflows. Each video is crafted to ensure that busy government professionals can quickly learn what they need and want to know.
With more staff members utilizing GovPilot training resources, we're building a community of knowledgeable, confident users who can leverage the full power of the platform to better serve constituents. This growing user base also creates valuable feedback loops, helping us identify new training needs and continuously improve our educational offerings.
A Partnership Approach to Customer Success
The expansion of GovPilot Academy exemplifies our fundamental belief that customer success is a partnership. We don't just deliver software and step away; we invest in ongoing education, support, and resources that help our customers thrive. Each new training video and every enhancement to the Academy represents our commitment to that partnership.
As we look ahead to 2026, we're excited to continue expanding the Academy with more training videos, certification programs, and interactive learning opportunities. The foundation we've built this year positions us to serve our growing community even better in the years to come.
Thank you to all our Academy users for making 2025 such a remarkable year of learning and growth. Here's to continuing that journey together in 2026 and beyond.
