Township of Union, NJ
Named one of Money magazine’s 50 best places to live in the United States, the Township of Union, New Jersey decided to upgrade its housing inspections workflow.
Before Union’s adoption of GovPilot, the Township’s Housing Department’s certificate of continued occupancy (CCO) inspection process was built upon handwritten violation logs and paper-based tracking.
A comparison of operations before and after Union Township implemented GovPilot’s CCO inspection module yields impressive results. Union’s housing inspectors now go on-site armed with a tablet. Mobile access to GovPilot’s cloud-based server allows them to enter violations directly from the field. Speaking of mobility, a custom automated workflow carries alerts regarding assignments, status updates and more to everyone who needs to know.