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Bradley Beach, New Jersey Pursues Digital Transformation

By GovPilot
 

The Monmouth County municipality selects GovPilot as provider of cloud-based government management software to streamline operations and constituent services

Bradley Beach, NJ., February 1, 2023 - A transition from paper to digital processes is underway in Bradley Beach, New Jersey where local officials have sought greater efficiency in municipal operations and constituent services. The city recently partnered with GovPilot, a Manasquan, New Jersey based provider of cloud-based government management software.

"The digital processes that we’ve been able to make available both to our residents and to our staff have made a huge difference in convenience and efficiency. It has completely transformed our construction department.”

- Pamela Valentine, Technical Assistant to the Construction Official

Officials from Bradley Beach are working with GovPilot to implement a number of digital capabilities and public facing forms that aim to make operations more efficient and services more convenient for constituents and visitors to the picturesque shorefront municipality whose population can swell to 30,000 during the summer months.  

Bradley Beach is initially utilizing GovPilot to digitize forms and processes for Business Registration, Certificates of Continued Occupancy, Construction Permits, Dog Licenses, Fire Prevention, Open Public Records Requests, Work Orders, and non-emergency constituent concern reporting among other uses. 

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The municipality has deployed GovPilot’s Report-a-Concern feature which enables residents to report non-emergency concerns such as potholes or general code violations directly via a digital form on the township website, or through an app on their phone, called GovAlert. The app, available to residents on Android and iOS devices is easy to use, and routes citizen concerns directly to the relevant municipal department so that the issue can be resolved quickly. 

Mayor Larry Fox said, “I encourage residents to download the GovAlert app on their phones and help us improve Bradley Beach by reporting issues that they come across so we can address them quickly. Digital government services are essential to cost effective public safety and services, and we aim to be responsive to our residents.” 

“We have been thrilled to work with GovPilot thus far. The digital processes that we’ve been able to make available both to our residents and to our staff have made a huge difference in convenience and efficiency. It has completely transformed our construction department.”, said Pamela Valentine, the Technical Assistant to the Borough's Construction Official.

Michael Bonner, the founder and CEO of GovPilot said, “We are excited to work with Bradley Beach on its early stages of digital transformation. Federal funding from the American Rescue Plan Act has spurred local governments to implement digital services and operations. In partnering with local governments across the country we have found that digital processes generate significant increases in efficiency and productivity that have a positive impact on local budgets, services, and constituent experience. We expect to see similar results in Bradley Beach.” 

This press release appeared on Globe Newswire on February 1, 2023. 

Are you a local government official or employee? To learn more about GovPilot book a free 15-minute consultation.

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About GovPilot: 

GovPilot - named a GovTech 100 company for six consecutive years - is the leader in digital transformation for local governments. GovPilot's cloud-based platform was built with the sole purpose of enabling local governments to operate at their full potential by standardizing, digitizing, and unifying more than 100 operational and constituent service processes on one system.

To learn more visit www.govpilot.com. Follow @GovPilot on LinkedIn and Twitter.

Tags: Government Efficiency, Constituent Experience, Digital Transformation, Press Release, New Customer