Sign in
header_Administration (1)
header_Administration (1)

Top 10 Government Software Modules

These are the top 10 most popular processes that GovPilot's active municipal and county customers use government software for.
GT100 2025
capterra

Interested in streamlining operations?

Easy-to-Read Dashboard

With GovPilot's cloud-based government management software, local governments of all sizes from small towns to large counties can unify data and increase efficiency across departments.

See Our Results: Read Case Studies

GovPilot's administrative software provides customers with unlimited users - enabling your government to break down communications and data silos, and eliminate paper processes and arcane single-use software. In doing so, staff will save hours of time which they can allocate to higher-level tasks.

With color-coded tiles, GovPilot's dashboard is designed to be intuitive, visual, and customizable for each user, displaying data and records that are relevant to that user's job function. Say goodbye to emailing records to colleagues in other departments, or storing files in the basement.

Digital Form Submission

What happens when constituents do the work for you? GovPilot's forms are fully digital, end-to-end. From entry and submission by a constituent to receipt and processing by government employees, digital records are stored on GovPilot's cloud-based platform and anchored to corresponding parcels via the Property Profile.

Eliminate the need to re-enter data from paper or fillable PDF form submissions. With GovPilot constituents take care of the data entry, saving government employees hours per week by decreasing the need for constituent phone calls and walk-ins - vastly improving the constituent experience.

Collect credit card payments through any number of integrated credit card processors compatible with GovPilot to instantly generate revenue while keeping applicants updated of their form submission status through automated alerts.

Powerful, Intuitive GIS

GIS mapping is a powerful civic engagement tool that provides transparency and access to critical information for both government employees and constituents. 

With GovPilot's public-facing GIS you can make any data set publicly available - from economic zoning to voting districts, flood zones to emergency services like police stations and hospitals. This keeps citizens informed and eliminates their need to call or visit your office.

Display aggregated data sets across your entire map with pushpins or get parcel-level data on individual properties through the PropertyProfile to display information such as ownership and tax assessment records, as well as all citizen requests and records associated with the property such as construction permits, pet licenses, or code enforcement violations.

Case Study: Atlantic City, NJ

Case Study: Atlantic City, NJ

This initiative is a game-changer for city constituents on multiple levels. It makes city government more user-friendly, and more convenient."
Sheila Oliver

Sheila Oliver

Lieutenant Governor of New Jersey

48 Hours to 7 Minutes

IT Tickets often took days or weeks to resolve with the legacy system. Now the same issues that once took days, take minutes to resolve.
Case Study: Watauga, TX

Case Study: Watauga, TX

The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.
Andrea Gardner

Andrea Gardner

City Manager

97%Time Savings

Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.
Case Study: Columbine Valley, CO

Case Study: Columbine Valley, CO

GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.
Stephanie Thelen

Stephanie Thelen

Building Department Coordinator

Automatic Reporting

Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.
Case Study: Eastampton, NJ

Case Study: Eastampton, NJ

The level of service is by bar far the best customer support I've ever received.
Kim-Marie White

Kim-Marie White

Township Manager & Municipal Clerk | Former President, NJ Municipal Clerks Association

30 Minutes to 30 Seconds

Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.
Case Study: Hudson County, NJ

Case Study: Hudson County, NJ

With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.
Francesca Giarratana

Francesca Giarratana

Division Chief of Planning

Two Weeks Saved

By uploading and sharing plans via GovPilot instead of passing paper plans physically, the planning process was shortened by two weeks.
Case Study: Millsboro, DE

Case Study: Millsboro, DE

With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.
Matthew T. Hall

Matthew T. Hall

Director of Finance & Technology

Eliminated Archives

Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.
Case Study: Trenton, NJ

Case Study: Trenton, NJ

The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.
Yolanda Vazquez

Yolanda Vazquez

Chief Housing Inspector

100 Hours per Week

With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.

Government Trends & Insights

Get the latest GovPilot news, updates, and announcements from our blog.

post Onboarding Software in Local Governments: Tips & Considerations
By govpilot On December 12, 2022

Onboarding Software in Local Governments: Tips & Considerations

The prospect of bringing digital transformation to your local government is an exciting one. In addition to improving the constituent experience ...
(6 min read)
post How Mobile Devices Are Transforming Local Government Work in the Field
By Harrison Kelly On August 9, 2023

How Mobile Devices Are Transforming Local Government Work in the Field

While some government employees can complete their day-to-day responsibilities without leaving City Hall, most find themselves working on objectives ...
(7 min read)
post Government Data Analytics: Tips & Considerations for Municipal Data 2023
By govpilot On October 31, 2022

Government Data Analytics: Tips & Considerations for Municipal Data 2023

Local government leadership constantly needs to consider the impact of current public endeavors, the status of local assets like infrastructure, and ...
(5 min read)
post Challenges for Local Governments
By govpilot On September 2, 2022

Challenges for Local Governments

Local government challenges have grown ever more complicated in recent years. We’re coming out the other side of a years-long pandemic and witnessing ...
(7 min read)

Trusted By Forward-Thinking Governments

"GovPilot enables us to solve problems that would otherwise take much longer to figure out.”
Patrick Quinlan
Chief Information Officer
Atlantic City, NJ
"Work that used to take days, now takes minutes."
Andrea Gardner
City Manager
Watauga, TX
"The City Council and I have made this a top priority.”
John Labrosse
Mayor
Hackensack, NJ