Modules

Respond to your residents and improve your tax base. Digital records enhance efficiency, transparency, and productivity.

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24/7 Access to Comprehensive Digital Forms

GovPilot offers end-to-end digital forms for all of your Clerks’ departmental workflows. Available 24/7 on your government’s website for residents to complete, form fields accurately capture all relevant details, required information, and payment information directly from your constituents prior to submission. No manual data entry necessary on the back end and no more follow-up from staff required.

GovPilot’s templated modules represent the gold standard in government management processes and enable municipal and county Clerk Departments to seamlessly manage everything from Open Records Requests (OPRA/FOIA) to Business Registrations, Pet Licenses to Volunteer Registration, Filming Licenses to No-Knock Permits, and more.

GovPilot's cloud-based platform is accessible by government officials and employees at any time from anywhere - whether in the office or remote. Complete tasks, process requests, and respond to constituents no matter the circumstance, location or time.

Efficient, Transparent Processing

Eliminate the need to re-enter data or transpose handwritten information into a single-use software system or spreadsheet. With GovPilot, the resident applicant does all the work for you when they fill their form out digitally from the comfort and convenience of their home.

Upon submission, form data speeds through the appropriate sequence and order of operations along an automated workflow that triggers updates to applicants and relevant staff at key steps in the process, keeping everyone informed.

Employees can look up records in just a click and immediately understand its status - when it was submitted, what phase it is in, which colleague is assigned to it, and when it was completed. Even team members from other departments can look up records, eliminating the need to respond to distracting requests via phone, email or in person.

Significant Time Savings

Eliminate the need to store and search paper files. Generate formatted reports and mail merge lists with just a click! Digital records are easily processed, tracked, filtered, and searched, saving hours previously spent on time consuming, manual tasks. Records from all departments are digitally anchored at the parcel-level, giving any employee an instant view of all historical and current records, applications, and certificates associated with individual properties.

With GovPilot, you can dedicate significant time savings each day to other important tasks and initiatives while providing your constituents with the digital convenience and transparency they expect.

Case Study: Atlantic City, NJ

❝ GovPilot has been wonderful. We're processing vital records requests very quickly, and the time savings has been terrific.

Cassandra Boynton-Bell

Registrar

60% Time Savings

The processing of requests which could take 1-3 weeks prior to GovPilot now takes as little as 5 days.

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Case Study: Eastampton, NJ

❝ The level of service is by bar far the best customer support I've ever received.

Kim-Marie White

Township Manager & Municipal Clerk | Former President, NJ Municipal Clerks Association

30 Minutes to 30 Seconds

Prior to GovPilot, employees had to search for paper records filed in the basement and relay that information to a colleague or resident. Now, digital records are accessible in seconds by city employees, from any device at any time.

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Case Study: Watauga, TX

❝ The beauty of GovPilot is that it eliminates the complexity of our old manual process and puts everything at our fingertips. Work that used to take days, now takes minutes.

Andrea Gardner

City Manager

97%Time Savings

Employees now take less than two minutes to enter information and instantly update the system rather than manually entering handwritten notes into Excel.

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Case Study: Millsboro, DE

❝ With GovPilot, our biggest time savings is in report creation. We can save ranges, filters, and change dates to generate reports quickly. We don't need to search archives for paper files anymore.

Matthew T. Hall

Director of Finance & Technology

Eliminated Archives

Instead of searching for minutes or hours for files in physical archives, employees search a digital record in seconds and print if needed.

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Case Study: Trenton, NJ

❝ The GovInspect app is really saving us time. The ability to send violations and certifications via email is the best feature. Our previous system couldn’t send or store emails.

Yolanda Vazquez

Chief Housing Inspector

100 Hours per Week

With GovInspect, each of the city's ten inspectors save 10 hours per week, no-longer having to manually re-enter paperwork. That’s 100 hours weekly for the entire department.

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Case Study: Columbine Valley, CO

❝ GovPilot's ease of use and being cloud-based means I can access it from anywhere at any time. Overall GovPilot provides a great experience and it has helped us grow and be more responsive.

Stephanie Thelen

Building Department Coordinator

Automatic Reporting

Reports to the council are generated quickly by changing date ranges and exporting in mere clicks instead of a manual spreadsheet.

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Case Study: Hudson County, NJ

❝ With GovPilot there is a seamless way to send messages to colleagues, and it even solved some internal communications issues we had with our engineering staff.