Certificate of Continued Occupancy Inspection

Challenge

Before Union’s adoption of GovPilot, the Township’s Housing Department’s certificate of continued occupancy (CCO) inspection process was built upon handwritten violation logs and paper-based tracking.

Solution

A comparison of operations before and after Union Township implemented GovPilot’s CCO inspection module yields impressive results. Union’s housing inspectors now arrive on-site armed with a tablet. Mobile access to GovPilot’s cloud-based server allows them to enter violations directly from the field.

With GovPilot a custom automated workflow sends alerts regarding assignments, status updates and more to all stakeholders including employees, inspectors, and residents, replacing Union's inefficient system of employee generated email, physical mail, and phone outreach.