Blog-GovPilot Government Management Software

How a Shore Town Cut Floodplain Reporting Time from 2 Days to 4 Minutes

Written by Lee Ann Dmochowski | October 29, 2025

If you've ever watched water creep toward your property during a storm, you know the sinking feeling it can bring. Flooding is America's most common and expensive natural disaster. But communities that get ahead of it with smart floodplain management are protecting residents, speeding up recovery, and help homeowners save money on insurance.

Let's talk about what good floodplain management looks like in practice, using Point Pleasant Beach, New Jersey as a real-world example.

Floodplains Do More Than You Think

When most people hear "floodplain," they picture empty land next to a river or ocean. But healthy floodplains are dynamic systems. They can temporarily store floodwaters, filter pollutants, recharge groundwater, reduce erosion, and support diverse ecosystems. Meanwhile they reduce flood risk for surrounding areas. Think of them as nature's shock absorbers.

Here's a number that puts it in perspective: just one acre of floodplain can hold about 330,000 gallons of water when it's a foot deep, according to FEMA. That's natural infrastructure protecting your neighborhood.

Floodplains can also be developed, and when communities manage their floodplains well, everyone benefits:

  • Floodwaters don't hit as hard or move as fast, which means fewer losses and safer evacuations
  • Shorelines and streambanks hold together better, protecting both nature and built infrastructure
  • The whole community becomes more resilient because policies, permits, and public education work together instead of fighting each other

Smart management can pay off in another way, too: lower flood insurance premiums.

National Flood Insurance Risk Ratings (and Why They Matter)

FEMA's National Flood Insurance Program isn't just about selling insurance. It also sets minimum development standards for local communities to adopt and enforce. The communities that go beyond those minimums can earn insurance discounts for their residents through the Community Rating System (CRS). Over 1,500 communities nationwide have participated.

Two things worth knowing about:

Risk Rating 2.0 is FEMA's updated way of pricing flood insurance. Instead of one-size-fits-all, it looks at each property individually: flood type, distance to water, elevation, rebuild cost, all of it. It's more fair, but it also means local governments need to be on their game with documentation.

Community Rating System (CRS) rewards communities that go above and beyond with real premium discounts for residents. The better your town manages flood risk, the more you can save.

How Point Pleasant Beach Got It Right

After FEMA rolled out Risk Rating 2.0, Point Pleasant Beach faced a challenge. They needed tighter permitting and better reporting for properties in flood zones. The old paper-based system was too slow, too prone to errors, and way too painful when FEMA or the state asked for reports.

So in 2021, they went digital with GovPilot's floodplain management module. Everything from the applications to inspections, approvals, and reporting moved online.

The results were immediate:

  • 125 floodplain applications processed in the first month alone
  • About 1,200 records per year now flowing to state and federal agencies
  • Reporting time dropped from two full days to 3-4 minutes per report
  • Staff can pull up any application instantly and access records remotely as needed
  • CRS reporting became simple, helping residents qualify for insurance discounts

As Michael Thulen, Jr., the town's Construction Code Official, put it: "GovPilot's digital forms enable residents and contractors to easily apply for floodplain permits and the platform has proven crucial to our town's ability to meet reporting requirements set by FEMA, the State of New Jersey, and the Community Ratings Service."

Why This Approach Works Anywhere

  • It aligns with established standards. Digital permitting, consistent inspections, and accurate on-demand reporting check all the boxes. So, communities that manage risk well position their residents for CRS savings and faster recovery.
  • It makes the new insurance system manageable. When FEMA's pricing is based on your specific property, local governments can help by documenting mitigation work—elevations, retrofits, compliant construction. That documentation can help lower premiums over time.
  • Compliance becomes community benefit. Good records make CRS audits easier and unlock those community-wide insurance discounts that residents actually notice in their wallets.
  • You're ready on day one and day-of-disaster. Having permits, inspections, and site conditions in one system means instant awareness when something happens and faster reporting afterward. That' what resilient communities need.

What Your Town Can Do

Start with an honest look at your current setup. Does your floodplain ordinance meet NFIP minimums? Should it go further based on local risks? Do you have a designated Floodplain Administrator who can enforce consistently?

Then eliminate paper forms. Move to a platform that enforces workflow, timestamps everything, and can generate FEMA and CRS reports on demand, the way Point Pleasant Beach did.

Map your CRS opportunities. Figure out which CRS activities you're already doing and which ones you could add (public outreach, higher standards, drainage maintenance, elevation certifications). Track them centrally so you can capture those discounts.

Help property owners understand the new system. Give clear guidance on mitigation steps that reduce risk and potentially premiums.

The Real Bottom Line

Floodplain management is a continuous program that genuinely saves lives and money. Communities that plan well, enforce consistently, and document thoroughly become safer and more affordable places to live.

Point Pleasant Beach proves it can be done. Their modern approach delivers faster reporting, better compliance, and a stronger case for resident savings. If your community is ready to modernize how it handles floodplain permitting and reporting, the playbook exists. And the benefits are real.

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