Pursuant to FOIL §89(3), an agency must grant access to records, deny access in writing, or acknowledge the receipt of a request within (5) five business days of receipt of a request. Please allow a minimum of twenty (20) business days to process and retrieve your request. Within said time, you will either be provided with copies of the requested material or issued an explanatory letter of denial, as records or portions thereof may fall within one or more grounds for denial appearing in §87(2)(a) through (i) of the Law.