Improved Constituent Experience

Convenient Constituent Experience

Constituents shop, book travel, and bank online. Enable them to interact with their government digitally from the convenience and safety of home.

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Coronavirus Specific Solutions

Deploy digital solutions designed to organize COVID-19 response and ensure business continuity amid a crisis or disaster of any kind.

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Cloud-based Enabled Remote Work

Cloud-based digital processes enable remote work and improve efficiency, productivity, and cost savings for local governments. 

Trusted By Forward-Thinking Governments

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"If we didn't have it while working remotely we wouldn't have been able to process OPRAs at all."
- Erin Barillas, Head Clerk, North Bergen, NJ
Lodi
“GovPilot helped us serve the public during COVID without a glitch."
- Rebecca Paladino, Deputy Municipal Registrar, Lodi, NJ
camden
"We are able to offer the public 24 hour access to filing concerns."
- Ernest Smith, Health Supervisor, Borough of Camden County, NJ

GovPilot has partnered with local governments across the U.S. and Canada to advance digital transformation initiatives. View our case studies.

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Leveraging the CARES Act for Digital Transformation & IT Modernization

In an era characterized by rapid modernization, increased constituent expectations, shrinking budgets, and unpredictable outside disruptions, local governments’ reliance on arcane paper-based processes drains its scarce resources and limits its ability to effectively serve constituents.

COVID-19 and the required response, had a significant impact on the budgets of local governments which has put a strain on services and staff. However, the $150 billion Coronavirus Aid, Relief, and Economic Security - CARES Act - passed by Congress in March 2020, represents a rare opportunity for local governments to invest in the modernization of IT systems and digital services. These investments solve short term needs such as increasing efficiency and enabling remote work, while simultaneously transforming local governments so that they can thrive in the digital age for decades to come.

Per the terms of the CARES Act, local governments in need of software specifically to be used to help them respond to the COVID-19 health emergency may be eligible for CARES Act reimbursement, as long as the purchase was not accounted for in the municipality’s budget as of March 27, 2020, and the purchase is incurred between March 1 and December 30, 2020.

GovPilot GovInspect App

COVID-19 Specific Offerings

As local governments across the country grapple with COVID-19, GovPilot has introduced products specifically designed to enable remote work, social distancing, and the organization, tracking, and reporting on of pandemic mitigation efforts.

While the modules listed below are specific to the COVID-19 response, GovPilot's 125+ cloud-based modules unify data on one platform and break down communications silos between departments. Digitization ensures business continuity by enabling remote work and touchless digital interaction for constituents.  

(Click titles below to see video demo of each module)

At left, the GovInspect mobile app, enabling cloud-based property inspections and work orders in real-time from any device.

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Cost Savings, Efficiency, Productivity, and Business Continuity

The ability to provide the convenience that constituents expect while increasing the productivity of government staff, generating cost savings and even previously unrealized revenue, are now paramount.

GovPilot has partnered with hundreds of local governments across the country, small and large to achieve significant results: 

  • 40 hours per month saved for a Clerk Department
  • 48 hours to 7 minutes for government-wide IT ticket resolution in a city's IT department
  • 80% -100% reduction in resident walk-ins and phone calls
  • Online Payments and instant certificate issuance
  • Enabled remote work during the COVID-19 outbreak with no loss in productivity or constituent services
  • Read full case studies here

An infusion of CARES Act funding has provided a rare opportunity for local governments to make a much needed investment in digitization and cloud-based processes that will pay dividends for budgets and constituents now and in the future.

The GovPilot team stands ready to help your government achieve its digital transformation goals.

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Customer Success Stories

Elizabeth, NJ

“GovPilot is a game changer! Our response time is faster and there are far fewer errors in our workflows.”
Darren Bryden

Chief Information Officer

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Clarks Summit, PA

"GovPilot is wonderful and easy to work with. The team is friendly and helpful. I thank the staff for their help.”
Virginia Kehoe

Borough Manager

GovPilot Clarks Summit, PA

Want to transform your government for decades to come?

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