Improved Constituent Experience

Convenient Constituent Experience

Constituents shop, book travel, and bank online. Enable them to interact with their government digitally from the convenience and safety of home.


Coronavirus Specific Solutions

Deploy digital solutions designed to organize COVID-19 response and ensure business continuity amid a crisis or disaster of any kind.


Cloud-based Enabled Remote Work

Cloud-based digital processes enable remote work and improve efficiency, productivity, and cost savings for local governments. 

Trusted By Forward-Thinking Governments

"If we didn't have it while working remotely we wouldn't have been able to process OPRAs at all."
- Erin Barillas, Head Clerk, North Bergen, NJ
“GovPilot helped us serve the public during COVID without a glitch."
- Rebecca Paladino, Deputy Municipal Registrar, Lodi, NJ
"We are able to offer the public 24 hour access to filing concerns."
- Ernest Smith, Health Supervisor, Borough of Camden County, NJ

GovPilot has partnered with local governments across the U.S. and Canada to advance digital transformation initiatives. View our case studies.

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The American Rescue Plan for Digital Transformation & IT Modernization

In an era characterized by rapid modernization, increased constituent expectations, shrinking budgets, and unpredictable outside disruptions, local governments’ reliance on arcane paper-based processes drains its scarce resources, and limits its ability to effectively serve constituents and enable civic engagement.

COVID-19 and the required response, had a significant impact on the budgets of local governments which has put a strain on services and staff. However, the $1.9 Trillion American Rescue Plan Act (ARPA) - passed by Congress in March 2021  which includes the Coronavirus State and Local Fiscal Recovery Funds (SLFRF), a part of the American Rescue Plan - delivers $350 billion directly to state, local, and Tribal governments. These funds represent a rare opportunity for local governments to invest in the modernization of IT systems, government software, and digital services.

Unlike the CARES Act, which only sent funds to governments with populations of 500,000 or more, the 2021 ARPA provides governments of all sizes with direct Federal funding. In January 2022, the U.S. Treasury Department released final rules for use of ARPA funds which clarify the ability for local governments to spend ARPA funds on services such as those offered by GovPilot:

  • "Technology infrastructure to improve access to and the user experience of government IT systems, as well as technology improvements to increase public access and delivery of government programs and services." (U.S. Treasury Summary document pages 28 - 29)

  • " infrastructure to adapt government operations to the pandemic (e.g., video conferencing software, data and case management systems)" (U.S. Treasury Summary document pages 28 - 29)

  • "SLFRF may be used for modernization of cybersecurity for existing and new broadband infrastructure,  regardless of their speed delivery standards. This includes modernization of hardware and software." Treasury Summary document page 40)

Technology investments can solve short term needs such as increasing efficiency, improving constituent services, and enabling remote work, while simultaneously transforming local governments so that they can thrive in the digital age for decades to come.

GovPilot GovInspect App

COVID-19 Specific Offerings

As local governments across the country continue to respond to and recover from COVID-19, GovPilot's products are specifically designed to enable remote work, social distancing, and the organization, tracking, and reporting on of pandemic mitigation efforts, while supporting efficient local recoveries.

While the modules listed below are specific to the COVID-19 response and recovery, GovPilot's 125+ cloud-based modules unify data on one platform and break down communications silos between departments. Digitization ensures business continuity by enabling remote work and convenient, touchless digital interaction for constituents that will help speed recovery.  

(Click titles below to learn more about each module)

At left, the GovInspect mobile app, enabling cloud-based property inspections and work orders in real-time from any device.

GovPilot government management software dashboard

Cost Savings, Efficiency, Productivity, and Business Continuity

The ability to provide the convenience that constituents expect while increasing the productivity of government staff, generating cost savings and even previously unrealized revenue, are now paramount.

GovPilot has partnered with hundreds of local governments across the country, small and large to achieve significant results: 

  • 40 hours per month saved for a Clerk Department
  • 48 hours to 7 minutes for government-wide IT ticket resolution in a city's IT department
  • 80% - 100% reduction in resident walk-ins and phone calls
  • Online Payments and instant certificate issuance
  • Enabled remote work during the COVID-19 outbreak with no loss in productivity or constituent services
  • Read full case studies here

An infusion of American Rescue Plan funding has provided a rare opportunity for local governments to make a much needed investment in digitization and cloud-based processes that will pay dividends for budgets and constituents now and in the future.

The GovPilot team stands ready to help your government achieve its digital transformation and civic engagement goals. We look forward to speaking. 

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Customer Success Stories

Jackson, NJ

"GovPilot saves us a tremendous amount of time. I’ve been telling the council what a terrific investment it was. We’ve been able to continue providing services [during COVID] to residents despite having to work remotely."

Janice Kristy

Township Clerk & Registrar


Trenton, NJ

“As we work through COVID, the GovInspect app is really saving us time. We've pushed everyone to go mobile. All inspectors are being assigned inspections and doing work through tablets remotely. The ability to send violations and certifications via email is the best feature."

Yolanda Vasquez

Chief Housing Inspector


Want to transform your government for decades to come?

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